Payments

Process payments and manage transactions securely all from one platform. Discover the range of available online and in-store payment methods, built for efficiency and convenience. Learn how to set up, use, and manage payments and understand your business wallet.

Fresha payments

Fresha payments overview

Take payments in person or online, reduce no-shows, and ensure every transaction is secure.

Set up payments

Set up Fresha Payments to accept online and in-store payments, and receive payouts securely.

Payment policies

Upfront payments overview

Reduce no-shows and protect your business by applying flexible payment policies to your bookings.

Set up upfront payments

Secure bookings and reduce no-shows by collecting deposits or storing card details at the time of booking.

Customize appointments with an upfront payment

Protect bookings by applying, editing, or removing payment policies directly from an appointment.

Manage upfront payments for an existing appointment

Update, remind, or refund payment policies for existing bookings.

Charge no-show and cancellation fees

Protect your revenue by applying fees or refunds to appointments with a payment policy.

Refund an upfront deposit

Refund deposits or cancel appointments while returning deposits to clients.

Client payment methods

Collect payments using client stored cards

Speed up appointment checkouts by using client-stored cards for payments.

Collect payments using Tap to Pay

Accept contactless payments on your iPhone with Fresha—no extra hardware needed.

Collect payments using self checkout

Offer clients a convenient way to pay for their appointments remotely using self-checkout links.

Collect payments with a QR code

Simplify payments with QR codes, enabling clients to pay quickly and securely via their mobile devices.

Collect payments using manual card entry

Process one-off payments by manually entering customer card details at the point of sale.

Collect payments through Fresha gift cards

Take payments with Fresha gift cards at checkout.

Card terminals

Order a Fresha card terminal

Upgrade your business with a card terminal for fast, secure in-store payments.

Activate a card terminal

Get your card terminal up and running to streamline payment processing.

Connect a card terminal to WiFi

Ensure reliable in-store payment processing by connecting your Fresha card terminal to WiFi.

Connect a card terminal to a cellular network

Maintain payments by switching to a cellular network when WiFi fails.

Collect payments using a card terminal

Effortlessly process in-store payments with your Fresha card terminal.

Print receipts from a card terminal

Reprint receipts from your Fresha terminal for clients and records.

Collect manual charges using a card terminal

Manually enter amounts to process one-off payments on your Fresha S1 terminal.

Manage totals on your card terminal

Track sales and performance by managing totals on your card terminal.

Applying surcharges

Use surcharges effectively and stay compliant with country and regional regulations.

Card terminal troubleshooting

Access card terminal information

Access Fresha terminal functions securely with model-specific PIN codes.

Reboot a card terminal

Resolve issues by rebooting your Fresha card terminal.

Report an issue with a card terminal

Minimize transaction disruptions by promptly reporting any issues with your Fresha card terminal.

Clean a card terminal

Regularly clean your card terminal to improve visibility and touch accuracy.

Resolve card terminal connection issues

Troubleshoot card terminal issues before taking payment to ensure smooth checkout.

Connect a card terminal to a bluetooth dock station

Charge your Fresha V400m terminal via Ethernet LAN with a bluetooth dock station.

Hard reset a card terminal

Resolve persistent issues with your card terminal by performing a hard reset.

Check a card terminals API/network

Keep your card terminal connected by regularly checking its API and network status.

Update your card terminal's software

Keep your card terminal running smoothly by updating its software regularly.

Routing payments to Independents

Add merchants to your workspace

Invite self-employed professionals as merchants to manage their own payments and earnings.

Manage merchants within your workspace

Update merchant details, and deactivate or reactivate accounts as needed to keep things running smoothly.

Checkout merchant sales

Handle merchant transactions and appointments efficiently, for accurate sales records for your team.

Business wallet activity

Access business wallet statements

Track and manage your finances with Fresha by downloading your business wallet statements.

Top-up your business wallet

Easily add funds to your Fresha wallet when your balance is low or during payouts.

Set up automatic payouts

Simplify cash flow with automatic payouts from your Fresha wallet to your bank.

Manage business wallet transfers

Manage your finances by transferring funds within your Fresha wallet.

Set up separate bank accounts for multiple locations

Set up separate bank accounts in Fresha for better financial management and tracking.

Manage chargebacks

Handle client transaction disputes smoothly by managing chargebacks.

Set up wallet transfers authorization

Set up your business wallet in Fresha to enable transfer authorization.

Business wallet overview

Get a clear view of your finances with Fresha's business wallet.

Fresha credits and referrals

Manage Fresha credits

Maximize your Fresha credits by using them to cover fees like text messages and blast campaigns.

Track Fresha referrals

Earn Fresha credits by referring friends, family, and other businesses to join Fresha.

Here to help

Can't find an answer? We've got the solution. Find more support and connect with our team.