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Collect payments using self checkout
Collect payments using self checkout
Provide your clients with a convenient way to pay for their appointments using self-checkout links. Learn to collect payments using secure payment links, allowing clients to pay remotely.
Getting started
Before collecting payments using client self-checkout links:
- Enable payment processing for your workspace.
- Save the client’s mobile number to their client profile. For walk-in clients, ask them to provide their mobile number when checking out.
- As a team member, you’ll need to request permission to Checkout appointments.
We've updated the name of our Send link payment method to Self checkout to better reflect its functionality.
How self checkout works
Self-checkout lets clients pay directly from their phones via a secure link sent after their appointment that will be valid for 12 hours. Payment is quick, allows tipping, and securely saves card details for future use.
Sending links
To collect payment using a self-checkout link:
- Open the Calendar, select an appointment and click Checkout or raise a new sale.
- Where needed, select a Tip and Continue to payment.
- Choose Self checkout as the payment method.
- Enter the client's first name, last name, and mobile number.
- Click Send link to send the client a text message with the payment link.
- Using the secure link, the client can enter their payment details.
- The payment will be processed and the client's card details will be saved for future bookings.
You can set up a no-show and late cancellation policy to secure your client’s payment information beforehand. This helps protect your business and allows you to charge a fee for late cancellations or no-shows.
FAQs
Yes, a small fee per payment processed using self-checkout will apply. For more details check out our pricing page.
Verify the client’s mobile number and resend the payment link, making sure that there are no errors in the information provided.
The self-checkout link remains valid for 12 hours from the time it is sent. If the payment is not completed within this timeframe, the link will expire and a new one will need to be issued.