Collect payments using self checkout
In this guide, you’ll learn how to collect payments using self-checkout by sending clients a secure payment link, so they can pay directly from their phone.
How self-checkout works
With self-checkout, clients can pay from their phone through a secure link you send after their appointment. The link is valid for 12 hours, supports tipping, and saves their card details for future use.
Send a link
You can collect payments using self checkout when completing an appointment or sale.
After building your cart and making any adjustments, you’re ready to take a payment using the client's saved card.
- In the right panel of the cart view, click on the Continue to payment button at the bottom.
- In the left panel, under Payment methods, select Self checkout from the options.
- In the pop-up, review, the client's name and phone number. Click on the Send Link button to send the client a text message with a payment link.
- When the client clicks the payment link, the cart view shows that they’ve been directed to select a payment method and review the sale.
Once their payment has been processed, a sale receipt is created, which you can share with the client by email or print.
FAQs
A standard processing fee is applied to each payment made through self-checkout. You can view full details on fees on our pricing page.
You can help a client who can’t access the payment link by selecting Options in the payment view, and choosing Cancel payment. Once the payment is cancelled, select another payment method.
When a client pays through self-checkout, their card is not saved to their wallet, and each self-checkout payment is processed as a one-time transaction. To have a card securely saved for future bookings, the client can log into their account and update their card details in their wallet.
