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Merchants overview
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Merchants overview

Work seamlessly with independent team members by adding them as merchants in Fresha. Merchants make it easy to route payments directly from clients to individual team members, reducing admin, keeping payments accurate, and ensuring everyone gets paid instantly and securely.

Route client payments directly from clients to each team member's wallet

Clients pay once, with automatic payment split for multi-merchant sales

Onboard independent team members with simple setup and instant access to payouts

Ready to route payments directly to team members?

Set up now

Automatic payment routing

Fresha merchants are ideal for businesses working with chair renters, freelancers, or other independent professionals, keeping everything connected in one workspace. Each merchant has their own payment setup linked to your workspace, allowing money from clients to flow directly into the merchant’s Fresha Wallet.

You’ll always maintain visibility of all appointments, sales, and reports within your workspace. This means you can track business performance in one place while merchants manage their own income independently.

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Clear reporting

Stay in control with clear, built-in reporting tools that make it easy to monitor merchant activity and team performance. You’ll have full visibility of sales and payments across your workspace, helping you keep records accurate and up to date.

Merchants can also access their own payment insights directly in their accounts, including a breakdown of earnings, fees, and transaction history. This transparency gives both you and your merchants confidence in how payments are tracked, managed, and reported

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Simple onboarding for merchants

Getting merchants set up is quick and straightforward. After you add a merchant, they’ll receive an email invitation to join your workspace. From there, they review and accept their merchant terms, then add their bank and billing details.

Once set up, they’re ready to receive payments directly from clients into their Fresha Wallet.

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Route payments to Independents


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Route payments to Independents

Merchants overview

Work with independent team members as merchants to route payments directly from clients.

Add merchants to your workspace

Invite self-employed professionals as merchants to manage their own payments and earnings.

Deactivate a merchant profile

Deactivate merchant accounts as needed to keep things running smoothly.

Assign a sale to a merchant at checkout

Handle merchant transactions and appointments efficiently, for accurate sales records for your team.

Understand merchant payments in your account

Learn how payments to merchants are processed and tracked across your workspace.

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Manage your merchant account

Take control of payments and performance with your Fresha merchant account. Update billing details, transfer funds, and track your sales.

Receiving money from your merchant account

Move funds easily between your merchant wallet, personal wallet, bank account, or workspace.

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