Enable wifi on a card terminal
Ensure uninterrupted and reliable transaction processing of in-store payments. Learn how to connect the WiFi on your card terminal to keep your terminal running smoothly and efficiently.
- How wifi works on a Fresha card terminal
- Enable wifi on a Fresha card terminal
- Disable wifi on a Fresha card terminal
How wifi works on a Fresha card terminal
Your Fresha card terminal connects automatically through its built-in cellular network, so it’s ready to use right away.
In areas with limited cellular coverage, the card terminal can be connected to Wi-Fi to help maintain a stable connection. For the best performance, we recommend using the default cellular network, as weak Wi-Fi signals may occasionally interrupt transactions.
Enable wifi on a Fresha card terminal
- On your card terminal home screen, select the Settings icon.
- Select Network and enter PIN 5358, then tap the Confirm button (tick icon).
- Tap on Wi-Fi from the options.
- Choose the Wi-Fi network you would like to join
- In the pop-up, enter the Wi-Fi password and tap Connect.
Once Wi-Fi is enabled, a Wi-Fi icon appears ot the top of the screen to confirm the connection.
Disable wifi on a Fresha card terminal
- On your card terminal home screen, select the Settings icon.
- Select Network and enter PIN 5358.
- Select Wifi from the options.
- Disable the toggle next to Use Wifi.
Once Wi-Fi is disabled, a 4G icon appears at the top of the screen to confirm the card terminal is now connected to the cellular network.
FAQs
If your Fresha card terminal shows a ‘Network type must be set up in Customer Area’ message when connecting to Wi-Fi, first check that your network is working correctly. If the issue continues, contact our support team, who can help investigate and get your terminal connected.
If your Wi-Fi router isn’t working, check whether other devices such as your phone or laptop can connect to the network. If they can’t, restart your router or contact your internet provider for support. Once your Wi-Fi connection is restored, reconnect your Fresha card terminal through the network settings to continue taking payments smoothly.