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HomeKnowledge baseFresha academy

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  • Knowledge base
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  • Fresha academy
    46

Articles

    Set up Facebook and Instagram bookings

    Grow your client base by integrating Fresha with Facebook and Instagram for direct bookings.


    Create direct links

    Create, share, and update links to promote targeted areas for your business


    Create your online profile

    Manage your Fresha marketplace profile to attract new clients and showcase your business effectively.


    Get bookings from Google Search and Maps

    Increase your business's visibility by enabling Reserve with Google for direct bookings through Google search and maps.


    Create and manage an online product store

    Create and manage your online product store to reach more clients.


    Launch your website

    Create and publish your Smart Website with a design and web address that suits your business.


    Design custom emails

    Create eye-catching and effective email campaigns effortlessly with using a customizable email builder.


    Sell gift cards

    Boost your revenue and attract new clients by offering gift cards both in-store and online.


    Boost your marketplace visibility

    Optimize your Fresha account to make your business more visible and easier to discover in the marketplace.


    Manage waitlist entries

    Manage your waitlist entries to add clients, update preferences, remove entries, and book available time slots.


    Create your service portfolio

    Build your service portfolio to showcase your treatments and client results, giving clients a visual way to explore your work before booking.


    Manage bookable resources

    Create bookable resources for services and learn how to check availability easily.


    Create and manage blocked time in your calendar

    Block time in your calendar to manage breaks, personal time, or admin tasks.


    Enable Client Loyalty

    Select eligible items, apply your theme, and add terms and conditions for clients.


    Manage scheduled shifts for team members

    Learn how to use advanced scheduling to create manageable team shifts.


    Message clients using Client Connect

    Chat with clients directly in Fresha. Answer questions, confirm details, and follow up after a visit, all from one inbox.


    Create service bundles

    … Add extra time to a bundle From the main menu…


    Enable automated messages

    …any important information to help prepare your clients before their…


    Limit online service availability

    Control when clients can book your services by setting specific times, days, or dates your services are available.


    Track how clients discover your business

    …tap on the Add button to create a new source…

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Videos

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    Get booked on social channels

    Whilst clients discover you on the Fresha marketplace, make it easy for your regular clients to book with you directly from the places they already know and love, like your Instagram profile and Facebook page.


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    How clients book online

    Join thousands of businesses across the globe by listing your business online with Fresha, attracting new faces, driving repeat visits, and ultimately growing your sales.


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    Explore your calendar

    Learn how to take full control of your schedule with Fresha’s flexible, easy-to-use calendar. This video walks you through you how to stay organized, manage appointments, and keep your day running smoothly.


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    Reward clients for referrals

    With Fresha's loyalty program, you can grow your client base while rewarding your existing clients for spreading the word using referrals. You’re turning loyal clients into brand advocates by rewarding them for spreading the word, while giving new clients the perfect reason to book. It’s a win-win that drives real results.


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    Create services

    Learn how to create and customize a bookable service in Fresha, covering initial setup, pricing, duration, and advanced options like variants and team-member specific details.


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    Create service bundles

    Learn how to create service bundles in Fresha so clients can book multiple treatments in one simple appointment. In this video, you’ll learn how to combine services, set bundle pricing and discounts, manage scheduling options, and streamline bookings for both your clients and team.


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    Set business closed periods

    Fresha’s closed periods make it easy to prevent bookings when your business is unavailable. Discover how to set them up and see exactly how they update your calendar and client experience.


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    Create service add-ons

    Service add-ons are customizable extras, organized into groups and linked to services, that enhance the client experience, increase earnings, and instantly update the appointment's duration and price during booking.


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    Manage your waitlist

    Fresha’s waitlist fills unexpected gaps in your calendar automatically, saving you from chasing clients after last-minute cancellations. Learn how clients can request booked time slots and get instantly notified when they become available.


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    How to book your first appointment

    That’s it for our getting started with Fresha course. We’ve now walked you through signing up, creating a workspace, adding services, adding team members and scheduling shifts.


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    How to create a service

    In this video, we’ll cover the essential details to set up your first service. Learn how to lay the foundations for a service list that offers an all-round improved experience for both your team members and clients. Allocate your service to locations, team members and resources so they’re never overbooked.


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    Intro: Accept online bookings

    Get discovered by clients on the Fresha marketplace and watch your calendar fill up, all without lifting a finger. You’re bookable 24/7 so clients can schedule appointments themselves anytime, anywhere.


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    Publish your online profile

    In this lesson, we'll walk through how to publish your online profile on the Fresha marketplace. It’s where new clients discover you, and where your regulars can quickly book again.


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    Schedule appointments for groups

    Easily manage group, family, or party bookings all from one easy place using smart scheduling.


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    Adjust item prices

    In this lesson, learn just how fast it is to customise your cart. Fresha makes it easy to tailor each sale to your client’s needs, so you can quickly add a discount or edit items without having to worry about the math.


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    Complete a pay run

    Review totals, add bonuses or deductions, and approve payouts from your business wallet, all in one place.


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    How to add team members

    In this video, you’ll learn how to add team members and invite them to join you on Fresha. We’ll cover the key details needed to save their profiles, including email addresses and the location they’ll be working at. Explore how to make members bookable on your calendar and choose their level of access based on their roles and responsibilities for easy schedule management.


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    Explore client profiles

    Explore the full client profile in Fresha and see how all details are stored in one place. From appointment history and sales to notes, documents, forms, and reviews, everything is easy to access and manage. Check out the rest of the videos in this playlist to learn how to add and manage your clients with Fresha.


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    Collect payments and tips

    In this lesson, you'll learn how to add tips and explore these flexible payment methods to keep transactions smooth for your clients. Fresha is an all-in-one solution for your payment needs, offering multiple options, including split payments and cash transactions.


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    Payment options

    Explore flexible ways to take payments online, including saved cards, QR codes, and self-checkout. For a faster, smoother client experience.

1-20 of 46 results

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