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Create and manage an online product store
Create and manage an online product store
Expand your reach and serve clients more effectively by creating an online product store. Learn how to set up and manage your online store, making it easier for clients to access and purchase your products.
Getting started
Your product inventory will automatically update each time a client makes a purchase from your online store. Before setting up:
- Enable Fresha payment processing to receive payments from your online store.
- If you’re a team member, request permission for Online Store from the workspace owner.
Product image guidelines
High-quality product photos are essential for capturing clients' attention, especially since online shoppers can't handle the products themselves. Here are some general recommendations:
- Resolution:
Use images between 500 x 500 and 2000 x 2000 pixels. - Aspect ratio:
Choose a square (1:1) aspect ratio. If the image has a different orientation, you can crop it by clicking Manage photos and using the pencil icon. - File formats:
JPG is recommended, but PNG is also supported. - Size:
Images should be between 1 and 5 MB, with a maximum upload size of 24 MB. - Background:
A white background is recommended to enhance clarity and quality.
Make sure the product takes up at least 50% of the photo. Include additional images showing the product with and without packaging, in use, and alongside other products in your line.
Creating an online product store
- Desktop
- Mobile
To create an online store:
- Open Online profile and select Product store.
- Click Start now.
- Under Manage your products, select Edit, then choose the items you want to display in your online store.
- Click Reorder products to arrange the order of your items, or drag and drop to reorganize categories.
- For Store info, customize your store with your logo, name, and a store description. Add links to your social media pages to connect with clients.
- Under Shipping and returns:
- Pick-up:
Enable Pick up and click Edit to choose eligible locations for client collection. - Delivery:
Enable Delivery and click Edit to choose eligible shipping locations. Set the tax for delivery and manage delivery option names and prices.
- Pick-up:
- Within Important info for clients, add a Returns policy to be displayed to clients. Include any other essential information for your clients in Other info.
- Click Publish store.
To create an online store:
- Open Online booking and select Product store.
- Tap Start now.
- Under Manage your products, select Edit then the items you want to display in your online store.
- Tap Reorder products to arrange the order of your items. You can also drag and drop to reorganize your categories.
- For Store info, customize your store with your logo, name, and a store description. Add links to your social media pages to connect with clients.
- Under Shipping and returns:
- Pick-up:
Enable Pick up and tap Edit to choose the eligible locations for client collection. - Delivery:
Enable Delivery and tap Edit to choose eligible shipping locations. Set the tax for delivery and manage delivery option names and prices.
- Pick-up:
- Within Important info for clients, add a Returns policy to be displayed to clients. Include any other essential information for your clients in Other info.
- Tap Publish store.
You'll be responsible for sending any online orders.
Managing an online product store
Edit an online product store
- Desktop
- Mobile
To edit an online product store:
- Open Online profile and select Product store.
- Click on Options then Manage store.
- Make changes as needed.
- Select Publish store.
To edit an online product store:
- Open Online booking and select Product store.
- Tap on Options then Manage store.
- Make changes as needed, then select Next step.
- Select Publish store.
Disable an online product store
- Desktop
- Mobile
To disable an online product store:
- Open Online profile and select Product store.
- Click on Options then Manage store.
- Select Unpublish store.
- Click Unpublish to reconfirm.
To disable an online product store:
- Open Online booking and select Product store.
- Tap on Options then Unpublish store.
- Tap Unpublish to reconfirm.
Re-enable an online product store
- Desktop
- Mobile
To re-enable an online product store:
- Open Online profile and select Product store.
- Click on Options then Manage store.
- Select Publish store.
- Click Preview store to see your stores appearance before replublishing.
- Select Publish.
You can click View store to be taken directly to your store.
To re-enable an online product store:
- Open Online booking and select Product store.
- Tap on Options then Publish store.
- Tap Preview store to see your store's appearance before publishing.
- Select Publish.
You can click View store to be taken directly to your store.
FAQs
Why can’t I set up an online product store?
How much does it cost to set up an online store with Fresha?