Create service bundles
Learn how to group multiple services together into bundles for clients to book.
How service bundles work
Bundles group services, so they’re booked together in the same appointment. They’re perfect for common treatment combinations, such as a wash, cut, and blow-dry, and you can set discounted pricing to encourage clients to book more at once.
Bundles use services already in your menu, allowing you to mix and match what you offer and set the order they’re delivered in. They appear like any other service in your menu, with a clear breakdown of what’s included, along with the total price and duration.
If you would like to offer clients multiple services that can be booked independently at different times, set up Memberships.
Create a service bundle
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From the main menu on the left of your screen, go to Catalog.
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Select Service menu from the left menu panel.
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Click on the Add button in the top right, then select Bundle.
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In the New bundle view, enter the following details under Basic info:
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Bundle name: The name that appears in your service menu and to clients when booking.
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Category: Choose the category where this service should appear. This is visible to you and to clients online.
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Description: Add a short summary that helps clients understand what types of services are included in this bundle.
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Under Services, click on the Add service button and select at least two services to add to the bundle.
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Below Schedule type, choose how the services will be delivered from:
- Booked in sequence: Services are added to the calendar one after another.
- Booked in parallel: Services are added to the calendar at the same time, across multiple team members.
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Under Resource allocation, choose how resources are allocated when this bundle is booked, if resources are needed:
- Use same resources: Services that need the same resource share it. For example, a couples massage takes place in one room instead of two.
- Use separate resources: Each service in the bundle is booked into its own resource. For example, a couples massage would use two separate rooms.
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Under Pricing choose from the following options how the bundle should be priced:
- Service pricing: Automatically calculates the total based on the standard prices of all services in the bundle.
- Custom pricing: Set your own fixed price for the entire bundle.
- Percentage discount: Apply a percentage discount to the combined value of the services included.
- Free: Offer the bundle at no cost.
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Below Online booking, use the toggle to allow clients to book the service online, then specify the service availability by gender.
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Click on the Save button in the top right to save the bundle to your menu.
Once saved, the bundle will appear in your service menu with all your selected settings applied. Clients will be able to book it online, and the services within the bundle will be added to your calendar automatically according to the schedule type you chose.
Reorder services by dragging and dropping them. The order will determine the sequence on the calendar.
Add extra time to a bundle
- From the main menu on the left of your screen, go to Catalog.
- Select Service menu from the left menu panel.
- Click on a bundle from the service menu to update.
- In the Edit bundle view, click on Actions (three dots) next to the service you want to add any additional time to, and select Add extra time.
- In the Add extra time pop-up, click on the Add extra time button and select from Processing, Blocked, or Extra servicing time.
- Under the Duration, use the dropdown menu to set the length of the extra time, then click on the Apply button.
- Click the Save button in the top right to apply extra time to the bundle.
Once extra time is added to a bundle, it only applies to the service within that specific bundle. If any services from the bundle are booked separately, this extra time won’t be included.
FAQ
You can hide your service bundles from online booking by opening a bundle from your Service menu, and disabling the toggle under Online booking. The bundle stays available in your account but is no longer shown to clients during online booking.
