Create direct links
Learn how to create targeted links for different areas of your business and share them whenever you need on your website, social media or as a QR code.
About Direct links
Direct links make it easy to promote specific parts of your business by taking clients directly to where they can book or make purchases. Once created, you can share your link at an time on social media or as a QR code.
There are two types of links you can share:
- Standard links: Ready-made links to the main areas of your business. These are created automatically and stay the same, so they're always available to share.
- Custom links: Create your own links to promote specific parts of your business, such as an individual service or package. Create as many as you need and update them at any time without changing the link itself.
Create a custom link
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From the main menu on the left of your screen, go to Online presence.
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In the left menu panel, select Direct links to open the list of your standard and custom links.
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Click on the Create link button in the top right.
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Use the Link type dropdown to choose where in your business the link takes clients.
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Under Name of link, enter a name to help you know what to use each link for.
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To customize the link, click on Edit next to each field to choose what the link includes. Different link types will have different fields that you can customize:
- Services: Tick the services clients can book, or tick a category to include all of its services. Click Save to apply your changes.
- Locations: Select the locations clients can choose from. If you select more than one, clients pick their preferred location. Click Save to apply your changes.
- Memberships or Packages: Choose the memberships or packages clients can buy. Click Save to apply your changes.
- Team members: Select team members which can be booked through the link, or choose All team members to let clients book with any of your team.
- Services: Tick the services clients can book, or tick a category to include all of its services. Click Save to apply your changes.
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Click Create link to generate your link.
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Your link is ready. Either share it now as a link or QR code or click Close and return to your Direct links homepage.
Your new link appears in the Custom links section of your Direct links page, ready to copy and share whenever you need it. Whenever anyone click on your link, they will be taken directly to the page you have set up.
Manage a custom link
You can change what a custom link includes at any time. The link stays the same, so it keeps working everywhere you’ve shared it and doesn’t affect how clients use it.
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On the custom link you want to manage, click on the arrow next to Open link.
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From the dropdown list, choose how you want to manage the link:
- Edit: In the pop-up, change the link type, name or any of your customizations. Click Save to apply your changes.
- Rename: Quickly change the name of the link in the pop-up and click Save to apply.
- Pin link: Keep certain links at the top of your Custom links list to easily find them. To unpin a link, click on the arrow again and select Unpin link.
- Archive: Remove a link from your active list. Archived links keep working, but they stop recording views, bookings, and sales. To unarchive a link, click on Filters and select Archived to open your list of archived links. Then click on the arrow next to Open link and select Unarchive. Your link moves back to your active list, ready to edit and share.
- Permanently delete: Remove a custom link from your list. The link will still work but clients who open it are taken to your full instead.
Share a link
You can share a standard link or custom link you have previously created at any time from your Direct links homepage.
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On the link you want to share, click on the arrow next to Open link.
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From the dropdown, choose how you want to share the link:
- Copy link: The link copies, allowing you to paste it wherever you want to share it, for example on social media or on your website.
- Copy QR code: In the pop-up, select whether your code is black or white. Then click Copy or Download to choose how to share it. You can print it on business cards, flyers, or your salon window.
FAQs
Yes. Click on Open link next to any link to see the exact page your clients are taken to. You can also click on View link straight after you create a link.
Yes. Your links always show the latest version of what they include, so clients see your most recent details, like updated prices or descriptions.
If your link includes all your services, memberships, or packages, or a whole category - any new items you add are included automatically. For example, if your link includes your Massage category and you add a new hot stone massage, it appears in the link straight away.
Yes. When you create a Book appointments link, click on Edit next to Team members and select the team member. Clients see that team member at the top of the page and book with them.
To add a booking link to your website, first copy the link you want to add, then add a button in your website builder and paste the link as its destination. When clients click on the button, they go straight to your Fresha booking page.
To add booking buttons to your social media pages, you can also set up Facebook and Instagram bookings.
Set up shows when something is missing before the link can work, for example if you haven’t listed a location on the marketplace or created a membership yet.
A link is Unavailable when none of the locations it covers are listed on the marketplace. List at least one locations and the link becomes active again automatically.
Standard links stay the same, so they’re always ready to share whenever you need a link to a main area of your business. To link to something more specific, create a custom link to any area of your business and update it whenever you need.