Collect payments using self checkout
Learn how to collect payments by sending clients a secure payment link, using self-checkout.
How self-checkout works
With self-checkout, clients can pay from their phone through a secure link you send after their appointment. The link is valid for 12 hours, supports tipping, and saves their card details for future use.
Collecting a payment using self-checkout
- To create a new sale, you can either raise a new sale or select Checkout from an appointment and make any adjustments to the cart.
- In the right panel of the cart view, click on the Continue to payment button at the bottom.
- In the left panel, under Payment methods, select Self checkout from the options.
- In the pop-up, review the client's phone number or add one if it's empty. Click on the Send Link button to send the client a text message with a payment link.
- The client receives a text message with the link for them to add their card and pay.
- When the client has made a payment, your page will refresh with the completed sale.
The completed sale will generate a receipt, which you can share with the client by email or print.
FAQs
Standard online payment processing fees is applied to each payment made through self-checkout. You can view all fees on our pricing page.
You can help a client who can’t access the payment link by selecting Options in the loading screen, then Cancel payment. Once the payment is cancelled, select another payment method.
If a client pays using self-checkout and and they have a Fresha marketplace account, or create one during the process, their card is saved in the account for future use, such as collecting payments using the saved card.
