Complete appointments

FAQs

• • Can I check out and complete future appointments?

    You can check out future appointments, but the status will remain as "Booked" until the scheduled start time. You can manually mark it as Completed by clicking Complete now in the appointment view.

    Once an appointment is checked out and completed, no further changes can be made. To allow flexibility for upselling, last-minute changes, or cancellations, we recommend checking out appointments when the client arrives. If a client wants to pay in advance, you can accept an in-store deposit or sell a gift card for use on the appointment day.

  • Will clients be notified when their appointment is completed?

    Yes, if Thank you messages are enabled, clients will receive a notification after an appointment is checked out, prompting them to leave a review.

  • Do I still need to complete an appointment if no payment is required?

    Yes, if you have appointments where no payment is required, like consultations, you will still need to check out the the appointment through the point of sale to mark the appointment as complete.

  • Can I edit the appointment details once they are completed?

    When an appointment is checked out and completed, it means the client has received the service and made the payment. Once an appointment is checked out and completed, no further changes can be made.

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