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HomeKnowledge baseFresha academy

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  • Knowledge base
    99+
  • Fresha academy
    60

Articles

    Set up payment policies

    Secure bookings and reduce no-shows by collecting deposits or storing card details at the time of booking.


    Send appointment updates

    Keep clients informed with automated appointment updates for bookings, rescheduled, or cancellations.


    Customize payment policies when scheduling appointments

    Protect bookings by applying, editing, or removing payment policies directly from an appointment.


    Create and manage group appointments

    Schedule and manage group bookings, allowing multiple clients to attend together.


    Cancel appointments

    Remove unwanted or accidental bookings from your calendar to free up availability.


    Set up commissions for team members

    Motivate your team by setting up customized commissions for services, products, gift cards, and memberships.


    Send appointment reminders

    Reduce no-shows and keep your clients punctual by setting up automated appointment reminders.


    Charge no-show and cancellation fees

    …the Set as no-show button to confirm and charge…


    Manage online bookings settings

    Enable online bookings for clients and manage settings, notifications, and closures.


    Performance summary report

    Understand how to use the Performance Summary Report to effectively track your business activities, including sales, appointments, productivity, and client data.


    Data connector Tables

    …appointment fees, and cancellation and no-show fees. Each record…


    Finance summary report

    Gain a financial overview of your business and learn how to use the Finance Summary Report effectively.


    Sales summary report

    Explore how to use the Sales Summary to track your sales, refunds, and discounts.


    Set up E-invoicing

    Connect Fresha to your government platform to automatically generate and submit compliant e-invoices for every sale.


    Understand how clients use gift cards

    Grow your revenue and attract new clients by understanding how they use gift cards.


    Create your online profile

    Manage your Fresha marketplace profile to attract new clients and showcase your business effectively.


    Boost your marketplace visibility

    Optimize your Fresha account to make your business more visible and easier to discover in the marketplace.


    Update appointments

    Edit appointment details to keep your calendar accurate and up to date.


    Manage your Fresha plan

    …so ensure that each team member is accurately set up…


    Sales by time period report

    The Sales by Time Period report helps you track sales trends over specific time periods, allowing you to analyze and identify patterns in your sales data.

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Videos

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    Payment policies

    Set up upfront payments to protect your time and revenue. Keep your calendar filled with reliable clients by taking a portion or full amount of the appointment cost ahead of time.


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    Manage your waitlist

    Fresha’s waitlist fills unexpected gaps in your calendar automatically, saving you from chasing clients after last-minute cancellations. Learn how clients can request booked time slots and get instantly notified when they become available.


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    Take payments using card terminals

    Set up wireless card terminals that connect directly to your Fresha account. Accept chip and PIN, contactless, swipe, and mobile payments all on one device.


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    Set up loyalty points

    Let's explore how to set up a points-based loyalty program in Fresha together. You’ll learn how to customize ways for clients to earn points, create rewards they can spend them on, and launch your program. See how easy it is to reward everyday actions, boost engagement, and keep clients coming back, all with full visibility in both client and workspace accounts.


    Set up resources

    Learn how to set up resources in Fresha to keep your appointments organised and your availability accurate. We'll explore how to create resources, customise their settings, and get them ready to assign to your services.


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    Customise your loyalty tiers

    If you're looking to set up loyalty tiers in Fresha, this is the video for you. We'll explore how to customize tier goals, rewards, and perks to motivate clients to spend more and stay loyal. See how clients progress automatically, view their status in their account, and get notified when they level up.


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    Set business closed periods

    Fresha’s closed periods make it easy to prevent bookings when your business is unavailable. Discover how to set them up and see exactly how they update your calendar and client experience.


    Wrap up: Resources

    Keep your team, rooms, equipment, and facilities working together with Resources in Fresha. You now know how to set up, assign, and manage resources so every appointment is scheduled accurately and your availability stays in sync.


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    How to create a service

    In this video, we’ll cover the essential details to set up your first service. Learn how to lay the foundations for a service list that offers an all-round improved experience for both your team members and clients. Allocate your service to locations, team members and resources so they’re never overbooked.


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    Intro: Track team commissions

    Reward your team and keep payouts accurate. Explore how to set up, customize, and track commissions automatically, all feeding directly into your pay runs.


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    Intro: Reward loyal clients

    Take client loyalty to the next level with Fresha and watch your sales skyrocket. Learn to set up points, tiers, and referrals that keep clients coming back, all automated and easy to manage within Fresha.


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    Add extra time to services

    Discover how to use extra time to better manage your team’s availability and scheduling. In this video, we’ll show you how to set up blocked time and processing time so appointments run smoothly while keeping your calendar accurate and flexible.


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    Explore your business wallet

    Learn how to view your current balance, track transactions and incoming payments, and set up automatic payouts for complete visibility and control over your finances.


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    Intro: Professional profiles

    Create a professional Fresha profile that showcases your skills, personality, and best work to attract more bookings. In this course, you’ll learn how profiles work on the Fresha Marketplace, how to set yours up, and where clients can find you online.


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    Set up repeat appointments

    Make rebooking effortless by setting up repeat appointments for your regular clients.


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    Set up team commissions

    Enable commission tracking in just a few clicks. Choose what counts toward earnings and set fixed or tiered rates for services, products, memberships, and more.


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    Set up wages and timesheets

    Enable timesheets, set hourly pay, and customize settings like overtime rates, break types, and location restrictions for each team member.


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    Set up payments

    Get started with Fresha Payments in minutes. Learn how to verify your account and start taking payments through Fresha right away.


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    Set up pay for your team

    Enable pay runs for each team member, connect payout details, and choose payment preferences so your team is ready for automated payouts.


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    Set up a client loyalty program

    Activate Client Loyalty in Fresha in just a few simple steps. In this lesson, you’ll learn where to find and customize your program before it goes live. We’ll also walk through the key options so you can start building a loyalty program tailored to your business.

1-20 of 60 results

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