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Boost your marketplace visibility
Boost your marketplace visibility
In this guide, you'll learn how to optimize your Fresha account to boost your business visibility in the Fresha marketplace.

Boost your marketplace visibility
After creating and publishing your online profile, your business will be ready to accept bookings from new clients. Fresha’s marketplace highlights top-quality, highly rated businesses in every location, categorized by treatment type. By fully optimizing your Fresha account, you can increase your exposure in the marketplace and reach more potential clients.
To increase your visibility on the Fresha marketplace, follow these recommended steps:
Review account settings
Check your business location to ensure your location is accurate. Even if you operate as a mobile business, you’ll need to specify a valid service area so clients can find you in relevant marketplace searches.
Enable payment processing to accept payments through the app or in-store terminals, and securely store clients’ card details for a fast, seamless checkout experience.
Set up a late cancellation policy or upfront payments to reduce no-shows by as much as 90%.
Schedule and check out appointments each day in your Fresha calendar, even if they were booked outside of Fresha, to keep your schedule up to date and organized.
Enable team member shifts to ensure availability for future bookings.
Boost client engagement
Enable Automated messages to keep clients informed about their appointments.
Send a blast campaign to promote your latest deals, special offers, or new treatments to bring clients back through your doors.
Start selling gift cards online to attract new customers and boost your revenue.
Increase online visibility
Add Book Now buttons to your website and social media pages to make it easy for clients to schedule appointments with just a click.
Get Fresha verified to boost your visibility in marketplace search results and recommendations, making your business a top choice for clients.
Reply to client reviews to strengthen client relationships. The more positive reviews your business receives, the higher your visibility in the marketplace.
If your Fresha account hasn’t received any bookings in the past 14 days, your profile will be automatically unlisted due to inactivity.
FAQs
- Collect reviews
Enable thank you messages to encourage clients to leave feedback - positive reviews improve your search ranking. - Offer in-demand services
Make sure your service menu reflects what clients are searching for in the beauty and wellness space. - Verify your business address
Fresha shows businesses near the client’s location first, so double-check that your address is accurate. - Get Fresha verified
Get verified on Fresha to build trust with clients, increase your visibility, and start accepting Fresha gift cards. - Check that your services are bookable online.
- Check that your team has scheduled shifts.
- Review your closed business periods.
- Review your Online booking settings to see how far in advance your clients can book.
- Check that your profile is listed online.
Once your online profile is published, it may take up to 24 hours after meeting the criteria for your profile to appear in search results. To help boost your visibility and improve your ranking:
If your marketplace profile is offline, clients won’t be able to book through the Fresha marketplace, Reserve with Google, or any booking links.
If you haven’t unlisted your profile and are experiencing visibility issues, here are a few things to check:
- Collect reviews