Set up payments
In this guide, you’ll learn how to sign up for Fresha Payments and verify your account.
Sign up for Fresha payments
- From the main menu on the left of your screen, go to Add-ons.
- Select the View button under Payments to open the add-ons summary view.
- Click on the Start now button to review payment rates and continue through the steps to get set up.
- Select one of the following account types that matches the type of bank account you want to payout to:
- Sole trader, sole proprietor, or freelancer: You’re self-employed or a freelancer with a business bank account.
- Company: You’re a company representative with a business bank account.
- Provide your identity details and upload proof of identity, such as a passport, following the guidelines provided.
- Enter your personal details and upload a valid proof of identity, such as a passport, following the provided guidelines.
- Provide the bank account details for the account you'd like your funds released to, following the provided guidelines.
- If you’re setting up payments as a company, additional information will be requested and displayed for you.
- Once submitted, click on the Done button in the top right.
You can begin accepting payments through Fresha right away while your details are being verified. If any additional information is required, you’ll receive a notification both in your account and by email.
Payments are collected in your Fresha Business Wallet and can be released once your identity and bank account details have been successfully verified.
Disable Fresha payments
- Open Payments from Add-ons.
- Click on the Options button in the top right and select Disable payments add-on.
- Review the conditions of disabling Fresha payment.
- Click on the Disable now button to confirm.
Once Fresha Payments is disabled, you won’t be able to accept online or in-store payments. To re-enable payments, open the add-on and select the Enable now button.
Once Fresha Payments is disabled, you won’t be able to accept online or in-store payments. To re-enable payments, open the add-on and select the Enable now button.
FAQs
You have 42 days to complete your account verification for Fresha payments, and you can save your progress at any stage of the setup.
The verification process for Fresha payments usually takes up to two business days. You’ll receive an email confirmation once it’s complete. If it takes longer, our support team can help resolve delays.
It is safe to upload documents for account verification, as all uploads follow international financial regulations and Anti-Money Laundering (AML) laws.
