Are blast campaigns available for everyone?

Blast campaigns are currently available in select countries. Keep an eye on the red bell icon for notifications, as we will inform you when it becomes available in your region.

Why aren't my clients receiving my blast campaigns?

Due to recent changes in A2P 10DLC regulations in the US, mobile carriers may filter out your text message blast campaigns to prevent unwanted messages, fraud, or abuse. Here’s what you can do to improve the chances of your SMS campaigns being delivered: Include your business name** so clients recognize who the message is from. Be clear with your message’s goal** to avoid confusion. Provide an opt-out option** by adding something like “To opt-out, send STOP” at the end of your message. Avoid certain words** like ‘discount.’ Use alternatives like ‘offer’ instead. Limit links** to only what’s necessary. Don’t include phone numbers** in the body of your text. Do not promote cannabis or CBD products** via text, as their marketing and sale remain illegal under federal law, despite some states allowing it.

Can I use special characters or emojis in my blast campaigns?

Yes, you can use special characters and emojis in your blast campaigns, however these will be subject to additional charges.

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Explore blast campaigns

Explore blast campaigns

Send targeted emails and text messages to your clients using powerful blast campaigns. Discover the available campaign options that allow you to promote special offers, announce new services, or share important updates.

How blast campaigns work

Blast campaigns is an effective marketing tool that allows you to send targeted emails and text messages to your clients. Whether you're promoting your latest offers, announcing new services, or sharing updates, blast campaigns can help you engage your clients and boost booking volumes.

With blast campaigns, you can:

Segment your audience:
When creating a campaign, you have the option to segment your audience. For instance, you can focus on your most loyal clients, so your message reaches the right people. By targeting specific client groups, you improve engagement and enhance the performance of your campaigns.
Track campaign performance:
Use comprehensive reporting features. This helps you go beyond basic metrics like open and click rates to understand how your campaigns are driving bookings, increasing occupancy, and generating revenue.

Available campaign options

Blast campaigns allow you to reach your clients via email, text message, or both channels.

To get started:

Open Marketing and select Blast campaigns.
Click Add.
Select your preferred channel:
1. Multichannel:
  Maximize reach and improve campaign performance by using both email and text message.
2. Email:
  Send promotional emails to your clients.
3. Text message:
  Send promotional text messages to your clients.

After creating a campaign, it will go through a brief review process to ensure it complies with our guidelines and policies. Once approved, your campaign will be sent as scheduled.

FAQs

- Are blast campaigns available for everyone?
- Why aren't my clients receiving my blast campaigns?
- Can I use special characters or emojis in my blast campaigns?

Explore blast campaigns

How blast campaigns work

Available campaign options

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