Create single services

To add the basic details of a new single service:

1. Open the Catalog and select Service menu. 
2. Click Add and select Single service.
3. Under Basic details, enter:
   1. Service name
   2. Service type
   3. Menu category
   4. Short description
4. Under Pricing and duration, use the dropdowns to enter:
   1. Duration: 
      Time needed to perform the service.
   2. Price type:
      Set the price as Free, Fixed or starting From. 
   3. Price:
      The price of the service.
5. If the service requires processing time, enable the Extra time toggle and configure:
   1. Type: 
      Either Processing time or Blocked time after each appointment. 
   2. Duration:
      Additional time needed after the service.
6. Click Save or continue to allocate locations to the service.

To choose the locations where this service will take place:

1. Continue from adding Basic details or open the Service menu, select Add and Single service. 
2. Click on Locations from the menu. 
3. Check the box next to each location where the service is available or select All locations.
4. Click Save or continue to allocate team members.

To choose which team members can perform the service: 

1. Continue from allocating Locations or open the Service menu, select Add and Single service. 
2. Click on Team members from the menu. 
3. Check the box next to each team member that can perform the service or select All team members.
4. Click Save or continue to assign and add resources.

To allocate resources to the service, where needed: 

1. Continue from allocating Team members or open the Service menu, select Add and Single service. 
2. Click on Resources from the menu. 
3. Use the toggle to enable resource allocation.
4. Check the box next to each required resource. 
5. If needed, create additional resources by selecting Add resource, entering the name and description, and clicking Save.
6. Click Save or continue to update the online booking settings.

To enable clients to book the service online:

1. Continue from assigning Resources or open the Service menu, select Add and Single service. 
2. Click on Online booking from the menu. 
3. Use the toggle to enable Online bookings.
4. Under Available for, specify the service availability by gender.
5. Check the boxes for Upselling options for additional services and memberships:
   1. Service upselling:
      Offer clients additional services to add to their appointments. Select Edit under services and apply up to five services. Add a Discount value that will be applied to the upsold services.
   2. Memberships:
      Add a specific membership to be suggested to the client when they select the service. Choose the Cheapest or a Custom membership using the dropdowns.
6. Click Save or continue to update the commission settings.

To assign forms to services:

1. Continue from updating Online booking settings or open the Service menu, select Add and Single service. 
2. Click on Forms from the menu.
3. Select the 3 dots next to each form to Preview or Remove forms currently assigned to the service.                            
4. Click Add to view all forms. 
5. Select a form that is not currently assigned to the service, then click Add or select Create new to add a new form.
6. Click Save or continue to update the commission settings.

To enable commissions for a service: 

1. Continue from managing forms or open the Service menu, select Add and Single service. 
2. Click on Commissions from the menu. 
3. Enable the toggle to calculate commission for team members when a service is sold. 
4. Under Commission rate, for each team member, select either:
   1. Tiered (default):
      A tiered commission structure that adjusts rates according to the accumulated sales. 
   2. Fixed (Custom):
      A fixed amount of commission can be earned on all items. For this option, enter a Default rate. This can be a percentage of the price or currency value.
   3. No commission:
      Choose this option if no commission is to be applied to the team member's sales.
5. Click Save or continue to update the service settings.

To configure the service settings: 

1. Continue from adding Commissions or open the Service menu, select Add and Single service. 
2. Click on Settings from the menu. 
3. Under Settings, check the box next to Require upfront payments and enter a value to avoid no-shows.
4. Check the box next to Require patch test to show a patch test requirement when creating appointments with the service.
5. Under Notifications, update the notification preferences associated with the service:
   1. Aftercare instructions: 
      Include an Aftercare description with additional instructions for clients post-treatment. This will be included in the thank you email sent after their appointment.
   2. Reminder to rebook notifications: 
      Choose to remind clients to rebook the service and set a timeframe for when the reminder is sent. For example, 4 weeks after the initial service booking.
6. Configure the following Advanced settings:
   1. Sales tax: 
      Select Edit to update the sales tax settings for each location to use your default tax settings or include or exclude taxes.
   2. Cost of service:
      Set the cost incurred by your business for delivering the service, like the cost of materials used for the service.
7. Click Save.

Once all fields are filled out and saved, the new service will be available for booking immediately.