Collect payments using a card terminal
Learn how to take in-person payments quickly and securely using a card terminal.
How using a card terminal works
Fresha card terminals let you collect in-person payments directly at checkout. The terminal automatically connects to your workspace and displays the total amount due at checkout. Clients can tap, insert their card, or use a digital wallet like Apple Pay or Google Pay to complete the payment.
Once the transaction is approved, the payment syncs instantly with your account, ensuring all records are accurate in real time.
Collect payment at checkout using a card terminal
- To create a new sale, you can either raise a new sale or select Checkout from an appointment and make any adjustments to the cart.
- In the right panel of the cart view, click on the Continue to payment button at the bottom.
- In the left panel, under Payment methods, select Card terminal.
- Select Pay now at the bottom, then the payment amount appears on the card terminal. Ask the client to insert, tap, or use their digital wallet to complete the payment.
- After the payment is successfully collected, your page will refresh with the completed sale.
If your card terminal supports receipt printing, the completed sale will generate a receipt automatically.
As a shortcut, the Pay now button when checking out same-day appointments will show the Terminal option during checkout.
FAQs
Fresha card terminals are designed for in-person payments, where clients insert their card, tap for contactless, or use a digital wallet to complete the transaction securely. However, client card details can be entered manually using manual card entry.
An in-person processing fee applies to each payment made using a card terminal at the point of sale. You can review all payment processing fees on our pricing page.
Payments collected through your card terminal can be viewed in your Payments transaction, Payments summary, and Finance summary reports, as well as your Wallet.
Clients can leave a tip when paying by card terminal, as long as tipping is enabled in your settings. You can adjust or update this in your tip settings at any time.
Service charges can be added to the appointment directly from your workspace before checkout. Once added, the charge is automatically included in the total cost when you process the payment using your Fresha card terminal.
If a payment fails or a terminal payment is cancelled during checkout, the sale will automatically be saved as Draft. This allows you to reopen the draft and choose another payment method.
