Create services
Learn how to add a new service to your menu.
In this article
How services work
Services are the treatments clients book online, and your team adds when booking in-store. Each service sets the price, duration, and how the appointment appears in your calendar. You can organize services into categories and assign your team members to keep bookings accurate.
Add basic service details
- From the main menu on the left of your screen, go to Catalog.
- Select Service menu from the left menu panel.

- Click on the Add button in the top right, then select Single service.

- In the New service view, enter the following under Basic details:
- Treatment name: The name that will appear in your menu and to clients when booking online.
- Menu category: Choose the category where this service should appear. This is visible to you and clients online.
- Treatment type: This is used to help clients find your service on the Fresha marketplace.
- Description: Add a clear summary of what the service includes to help clients understand what to expect. Click on Generate with AI to create a suggested description.

- Under Pricing and duration enter the following
- Price type: Choose whether the service has a Fixed price, starts From a minimum price, or is Free.
- Price: The amount charged for the service, based on the selected price type.
- Duration: The time needed to perform the service.

- Click on the Save button in the top right to add the service to your menu.
You’re now ready to save the service or continue customizing it using advanced features, such as service variants and add-ons.
FAQs
You can manage the order of your services by updating the layout in your Service menu. Open Catalog, select Service menu from the menu on the left, and click on the Manage order button in the toolbar to rearrange your categories and services.
You can temporarily remove a service from your menu by archiving it. Open your Service menu, select Actions (three dots) next to the service, and choose Archive to hide it without deleting it.
