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Manage service categories

Learn how to organise your services using categories to help clients browse more easily.

In this article

  • How service categories work
  • Create a new service category
  • Manage service categories

How service categories work

Service categories group related treatments together so your menu is organised, giving clients an easier way to explore what you offer. 

You can use categories when creating a single service or bundle to separate different types of treatments, highlight key service areas, or build a menu structure that suits your workflow and team.

Create a new service category

  1. From the main menu on the left of your screen, go to Catalog. 
  2. Select Service menu from the left menu panel. 
    create_service_category_web_2.jpg
  3. Click on the Add button in the top right, then select Category.
    create_service_category_web_3.jpg
  4. In the Add category pop-up, enter the following details:
    1. Category name: The name that appears in your service menu and to clients when booking, helping you organise your treatments clearly.
    2. Appointment color: Choose a color to visually identify services in this category.
    3. Description: Add a short summary that helps clients understand what types of services are included in this category. Click on Generate with AI to create a suggested description.
      create_service_category_web_4.jpg
  5. Click on the Add button at the bottom to create the category.
  1. From the main menu at the bottom of your screen, tap on More (grid icon) and open Catalog.
  2. Select Service menu from the menu. 
  3. Tap on the Add button in the top right, then select Category.
  4. In the Add category pop-up, enter the following details:
    1. Category name: The name that appears in your service menu and to clients when booking, helping you organise your treatments clearly.
    2. Appointment color: Choose a color to visually identify services in this category.
    3. Description: Add a short summary that helps clients understand what types of services are included in this category.
  5. Tap on the Add button at the bottom to create the category.

Once the category has been created, it will appear in your service menu, and will be visible to clients when booking online. You can also rearrange the order in which your categories appear to clients.

Manage service categories

  1. To manage a service category, select the Actions button next to the category and choose one of the following options:
    1. Edit: Update the category details with any changes. Click on the Save button in the top right.
    2. Add service: Create a new service directly within this category.
    3. Add bundle: Create a new service bundle that will be grouped under this category.
    4. Archive: Remove the category from your menu without deleting it permanently.
    5. Permanently delete: Remove the service from your service menu entirely.
      manage_catgeorgy_web_3.jpg
  1. From the main menu at the bottom of your screen, tap on More (grid icon) and open Catalog.
  2. Select Service menu to see your list of treatments.
  3. Next to a service category, click on Actions (three) and select one of the following options:
    1. Edit: Update the category details with any changes. Click on the Save button in the top right.
    2. Add service: Create a new service directly within this category.
    3. Add bundle: Create a new service bundle that will be grouped under this category.
    4. Archive: Remove the category from your menu without deleting it permanently. 
    5. Permanently delete:  Remove the service from your service menu entirely.

FAQs

    • Archiving or deleting a category also removes the services and bundles that are grouped within it.


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Service menu

Create service bundles

Increase bookings with bundles that combine multiple services into one convenient option for clients.

Manage service categories

Organize your services into categories to make it easier for clients to browse and book.

Set services to book in sequence

Ensure your services are booked and delivered in the correct order with a service booking sequence.

Order your service menu

Organize your service menu to make it easier for clients to view and book services online.

Best practices for creating your service menu

Create a clear, professional service menu that improves your Marketplace visibility and helps clients easily understand and book your treatments.

Archive and delete items in your service menu

Keep your service menu up to date by archiving or deleting services and bundles.

Export your service menu

Export your service menu from Fresha for easy record keeping.

Related articles

Order your service menu

Organize your service menu to make it easier for clients to view and book services online.

Set services to book in sequence

Ensure your services are booked and delivered in the correct order with a service booking sequence.

Archive and delete items in your service menu

Keep your service menu up to date by archiving or deleting services and bundles.

Fresha academy courses
Course video preview

Get the most from your services

6 lessons•12 mins

See all courses
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