Create service variants
Learn how to add different pricing options for a single service, offering clients more choice using variants.
How service variants work
Service variants let you offer different versions of the same service, each with its own price and duration, such as Short hair or Long hair. Variants appear as options during booking, making it easy for clients to choose exactly what they need without navigating a long service list. All variants stay grouped under one main service, keeping your menu organised and helping you manage updates in one place.
If you need different pricing per team member or location, use advanced pricing.
Create a service variant
- From the main menu on the left of your screen, go to Catalog.
- Select Service menu from the left menu panel.
- Click on an existing service or create a new one.
- In the Service view under Pricing and duration, click on the Options button, then select Add variant.
- In the pop-up, enter the following details:
- Variant name: Add a name for the variant to help clients understand the difference between options.
- Variant description: Add a summary of what the variant includes to help clients understand what to expect.
- Price type: Choose whether the variant has a Fixed price, starts From a minimum price, or is Free.
- Price: The amount charged for the variant, based on the selected price type.
- Duration: The time needed to perform the variant.
- Select the Save button at the bottom of the pop-up to add the variant to the service.
- Click on the Save button in the top right to update the service.
Once a new variant is added to the service, clients will see clear options to choose from during booking. To create additional variants, select the Add variant button under Pricing and duration.
Manage service variants
- From the main menu on the left of your screen, go to Catalog.
- Select Service menu from the left menu panel.
- Click on an existing service with a variant.
- In the Edit service view, click on the Actions button next to the variant and select one of the following options:
- Edit details: Adjust the service variant’s basic details.
- Advanced options: Set pricing and availability for specific locations or individual team members.
- Move up or down: Change the order in which the variant appears during booking.
- Duplicate: Create a copy of the variant.
- Delete: Permanently remove the variant from the service.
- Click on the Save button in the top right to update the service.
FAQs
When you edit or delete a service variant, the existing appointments that include that variant stay exactly as they were booked, and the variant details remain attached to those appointments.
You can manage online or in-store booking availability for a service variant by adjusting the booking settings for the main service. Variants follow the same availability as their parent service. If you want a variant to have different availability, you can create a separate service to offer that option.
You can track a service variant in your reports by assigning it a SKU (Stock Keeping Unit) number. Open a service from your Service menu, select the relevant variant, then choose Settings from the left menu panel and enter the SKU number you want to use.
