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Prepare a pay run
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Prepare a pay run

Learn how to prepare accurate and automated pay runs for your team, whether they earn hourly wages, commissions, tips, or collect cash advances.

In this article

  • How preparing pay runs work
  • Pass fees on to team members
  • Make balance adjustments to a pay run
  • Allow cash advances for team member pay runs
  • Enable automatic pay runs for individual team members

How preparing pay runs work

Once you’ve set up wages and timesheets, tips, and commissions, all earnings are automatically calculated and pulled into the team member’s pay run. Each pay run is automatically calculated and summarized, so you can review and make changes before sending payments. You can:

  • Pass on Fresha fees, like payment processing or Marketplace New Client Fees
  • Add manual adjustments, including taxes, deductions, or monthly pay for salaried team members.
  • Log cash collected by team members as advances, so payouts stay accurate

Once everything’s ready, you can continue to complete the pay run.

Pass fees on to team members

You can choose to deduct specific Fresha fees from a team member’s pay run before processing their payouts through pay runs.

  1. In the Edit team member view, select Pay runs from the left menu panel. 
  2. Under the enabled Pay runs setting, tick the checkboxes under Pay run deductions to automatically share fees Fresha fees with the team member:
    1. Payment processing fees: Deduct fees based on the services they performed and how the sale was processed.
    2. Fresha new client fees: Choose to deduct a percentage of the Marketplace New Client Fee when a new client books with the  team member. pay run deductions fresha.png
  3. Click on the Save button in the top right to apply the settings.
  1. In the Edit team member view, select Pay runs from the menu bar at the top. 
  2. Use the toggle next to Pay runs to activate it for the team member.Group 82 (1).jpg
  3. Under Pay run deductions, tick the checkbox next to each fee you would like to pass on to this team member:Group 83.jpg
    1. Payment processing fees:
      Deduct fees based on the services they performed and how the sale was processed.
    2. New client fees:
      Share the cost of acquiring new clients by specifying a percentage to be deducted from their earnings.
  4. Tap on the Save button at the bottom to apply the deduction settings for this team member.

Once fee deductions have been set, they will be automatically calculated and applied to the team members pay run. For appointments involving multiple team members, fees will be split based on the value of the services each team member performed.

Make balance adjustments to a pay run

You can adjust a team member’s pay before completing the pay run, whether you need to add a tip, apply a deduction like tax, or include a fixed salary as a positive adjustment for salaried team members.

  1. From the Pay runs view, click on Actions under the team member you want to add an adjustment for and select Add adjustment.

    Pay runs add adjustment Fresha (1).png

  2. In the Adjustments pop-up, use the tabs at the top to select the type of compensation you'd like to adjust, choose from Wages, Commissions, Tips, or Other.

  3. Under  Amount, enter the value you want to adjust, then select whether to  + Add  or  – Deduct  the amount from the balance.

    Pay runs tip adjustment Fresha (1).png

  4.  Click on the Add note button to add extra information. This will be visible to you and the team member in the Breakdown.

    Pay runs note adjustment Fresha.png

  5. Click on the Apply button on the bottom right of the pop-up to add the adjustment.

  1. From the Pay runs view, locate the the team member you want to add an adjustment for, tap on Actions (three dots) and select Add adjustment.Group 87 (6).jpg
  2. In the Adjustments view, use the top tab menu to select the type of compensation you want to adjust. You can choose from Wages, Commissions, Tips, or Other.
  3. Under Amount, enter the value you want to adjust the balance by. 
  4. Below your entered adjustment value, choose whether you want to + Add or - Deduct the amount.Group 88 (1).jpg
  5. Tap on the Add note button to add extra information. This will be visible to you and the team member in the Breakdown.
  6. Below the Add note button, you can review the highlighted adjustment. Tap on the Apply button at the bottom to apply the adjustment to the pay run.

The team member’s pay run will update automatically to reflect any adjustments. You can also make changes during the pay run by clicking the compensation amount highlighted in purple.

Compensation balances update automatically when an appointment is canceled or edited. If a refund happens after a payout, the adjustment is added to the current pay run period.

Allow cash advances for team member pay runs

If a team member collects a cash payment from a client, whether in full or in part, it can be recorded as a cash advance, so it’s calculated and accounted for in their pay run.

  1. In the Edit team member view, select Pay runs from the left menu panel. 
  2. Under the enabled Pay runs setting, tick the checkbox under Cash advances to record full cash payments received by the team member as an advance for 'paid' sales within the pay run. pay runs cash advances Fresha.png
  3. Click on the Save button in the top right to enable cash advances for this team member.
  1. In the Edit team member view, select Pay runs from the menu bar at the top.
  2. In the Pay runs tab and tick the checkbox under Cash advances to record full cash payments received by the team member as an advance for 'paid' sales within the pay runGroup 89 (4).jpg
  3. Tap on the Save button at the bottom to enable cash advances for this team member.

By default, cash advance settings will be disabled and can be enabled for individual team members as needed. Any time a team member takes payment in cash at the checkout, this will be automatically recorded in their pay run.

Pay runs are available with a Team Plan subscription. Learn more about the Team Plan.

Enable automatic pay runs for individual team members

Choose which team members are included in automatic pay runs by managing their individual pay settings.

  1. In the Edit team member view, select Pay runs from the left menu panel.
  2. Under Pay automations, select the checkbox to enable automatic pay runs for the team member. Pay runs tab in team member settings with the Enable automatic pay runs checkbox selected.
  3. Click Save in the top-right corner to apply your changes.
  1. In the Edit team member view, select Pay runs from the left menu panel.
  2. Under Pay automations, select the checkbox to enable automatic pay runs for the team member. Pay runs tab with the Enable automatic pay runs checkbox selected, and Save button at the bottom.
  3. Tap Save at the bottom to apply your changes.

Automatic pay runs are now enabled for the team member. Follow the same steps and clear the checkbox at any time to disable automatic pay runs.

FAQs

    • If an appointment assigned to a team member has a deposit taken, any fees related to that deposit are only deducted from the team member’s pay run once the appointment is completed.

      This ensures that the team member’s commissions, tips, and deductions are all processed together in one go after the appointment.

      A separate invoice will not be generated for any fees passed on to a team member. The fee is still charged to your business but will be automatically deducted from the team member's pay run.

      Fees are split based on the value of services provided by each team member. 

      For example, in a $100 appointment, if Team Member A performed a $60 service and Team Member B performed a $40 service, the fees will be divided 60% to Team Member A and 40% to Team Member B.

      To review a cash advance for a team member, open Pay runs and click on the team member’s pay run to view a breakdown of the following:

      • Earnings: 
        Total earned from sales.
      • Paid: 
        Total cash collected for paid sales as an advance, with a daily record of cash collected during the pay period.
      • To pay: 
        Any outstanding amounts accumulated through cash advances that the team member needs to settle manually.

      Yes, tracking when and who created a compensation balance adjustment/deduction is available, just click on Adjustment highlighted on the team member’s pay run Breakdown.

      In some businesses, when a client pays in cash, the team member completing the sale will keep the cash payment instead of putting it in the central business till. This is seen as a cash advance (getting paid early). [Turning on cash advances](Allow cash advances for team member pay runs) for these team members allows the cash payments to be tracked in their pay runs. It also automatically calculates how much they've earned (like any commissions) while keeping tabs on how much they've already been paid upfront through cash collection.

      To remove a pay run adjustment, open Pay runs, click Actions next to the team member and select View breakdown. Click on the Adjustment and select Delete adjustment.

      To check a team member’s payout status, go to Team from the main menu on the left and select Pay runs. Under the relevant team member’s name, click Actions and select View breakdown. You can see their payment status under the Paid header.

      Tips are processed with the standard payment processing fee before being paid out to the team member.


Paying your team

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Paying your team

Paying your team overview

Save time and reduces manual errors by paying your team directly through Fresha, giving your team faster access to their pay.

Set up wages for team members

Automate wage calculations and track your team's hours, breaks, and attendance with timesheets.

Set up commissions for team members

Motivate your team by setting up customized commissions for services, products, gift cards, and memberships.

Add tips to a pay run

Add a tip to a team member’s pay run if a tip wasn’t added during checkout or needs to be corrected.

Manage team timesheets

Track your team’s working hours with real-time timesheets, including breaks and shift updates.

Enable pay runs and set your pay period

Enable pay runs for team members and choose how often your team is paid by setting up pay periods.

Prepare a pay run

Customize pay runs for team members and manage any cash advances and fees.

Complete a pay run

Streamline paying your team with pay runs that automatically calculate and transfer earnings from your wallet.

Fresha academy courses
Course video preview

Track team working hours

6 lessons•11 mins

Course video preview

Pay your team

5 lessons•8 mins

See all courses
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