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Complete a pay run
Complete a pay run
In this guide, you’ll learn how to pay your team using pay runs, including how to enable pay runs for your team members, set pay periods and send money directly to their Fresha wallet or bank account.
How paying your team works
Once team members have wages and timesheets, commissions and tips set up, everything they’ve earned flows directly into the team member's pay run, ready for payout.
This is the final step in the pay run process. You’ll review each team member’s total earnings, apply any adjustments, and complete the pay run. Funds are transferred from your business wallet straight to your team’s personal Fresha wallet or linked bank account. Both you and your team will receive a full breakdown of pay.
Pay your team
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From the main menu on the left of your screen, go to Team.
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In the left menu panel, select Pay runs. You’ll see a list of pay periods with a summary of earnings, deductions, and outstanding balances.
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Click on the Pay team button in the top right above the team member list.
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On the Choose compensation types step, tick the checkbox next to the earning types your want to include, like wages or commissions, then click on the Continue button in the top right to proceed with the pay run.
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On the Team members pay run summary step, tick or untick the checkbox next to the team members you want to pay and click on the Continue button in the top right.
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On the Review pay run step, review the pay details and make any adjustments to the pay run:
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Edit payment method: Click Edit to change how a team member will be paid.
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Add notes: Include any relevant notes for the pay run if needed.
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Outstanding balances: Any unpaid amounts will appear in red under Requested manually.
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Update review status: Click the Needs review button and use the dropdown to set the pay run status. To proceed, change the status to Approved.
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Click on the Complete button in the top right to complete the pay run.
Once completed, team members receive an email summary and will be prompted to settle any outstanding balance if required.
To view a breakdown of a team member’s pay, click Actions next to the team member and select View breakdown. This will open a summary of their earnings where you can select the Activity tab to see all individual transactions that contributed to their pay. You can also pay, edit, or adjust a team member’s earnings, through the Actions button under their name.
Scheduling pay runs for team members is included in the Team Plan subscription. Learn more about the Team Plan.
FAQs
Canceling or reversing a completed pay run is not possible. To complete a pay run, you must review and update the status to Approved before being able to send and complete.
If a bank rejects a payout, the amount will be credited back to your business wallet and the status will show as to pay. This will be added to the next pay period for release again.
Yes, including all compensation types in each pay run is optional. You can select the specific compensation types to include when actioning a pay run.
There are no fees for pay runs made between your business wallet and team member wallets. However, a processing fee will be applied for transactions made from a team member's wallet to a bank account.
All team members can view an individual breakdown of their pay for each period. You can grant a team member permission to action pay runs by updating their permission levels.
You can view and export pay run data from the Pay summary report.