Create Discount codes
Learn how to attract new clients, encourage repeat bookings and boost sales by creating custom discount codes with flexible settings.
In this article
About discount codes
Discount codes help you encourage bookings and sales by offering custom discounts clients can redeem online or in-store. Choose the discount amount, what it applies to, when it's available, and how often it can be used. For example, offer 20% off selected services for a limited time with a seasonal discount code like SUMMER20.
Share your discount code with clients through a Blast campaign, where they can redeem the offer by entering the code at online checkout. You can also apply discounts directly to appointments or at checkout.
Create a Promotion
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From the main menu on the left of your screen, go to Marketing.
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Select Deals from the left menu panel.
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Click on the Add button in the top-right corner to create a new deal.
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Select Discount code from the options.
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Customize your discount code by adding the following details, then click on the Continue button in the top right.
- Deal name: Enter a name for your discount code as an internal reference for you and your team.
- Discount code: Create a code for clients to use to redeem the discount online.
- Description: Add an optional description that isn't visible to clients.
- Discount value: Enter a discount value and select either a percentage or fixed amount.
- Availability: Set how long the discount is valid for by selecting a start and end date, or select Ongoing for no end date.
- Apply discount to: Select the services, products, packages and memberships eligible for the discount. Click Customize to include specific items.
- Advanced options: Choose where the discount can be used at Calendar and point sale, online bookings and purchases or both. Both options are enabled by default.
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Set the appointment availability for your discount code using the following options, then click on the Continue button:
- Scheduling limits: Choose to restrict the discount to appointments booked for specific dates, days of the week or times of day.
- Team members: Click Edit to select which team members can be booked with the discount.
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Choose how and where your discount code can be used by setting the following restrictions:
- Locations: Click Edit to select which business locations the discount code applies to.
- Limit uses per client: Set the maximum number of times each client can redeem the discount code.
- Limit total number of uses across all clients: Set the maximum number of times the discount code can be redeemed across all clients.
- Restrict to eligible client segments: Select which client groups are eligible to use the discount code.
- Set minimum sale value: Enter the minimum sale or appointment value required for the discount code to apply.
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Click on the Create deal button in the top right to save your discount code.
Your discount code is now active and available in your Deals list, ready to share with clients. Clients can redeem the code online, and your team can apply it to eligible appointments and sales.
FAQs
Promotion discount codes can only be applied to gift cards when applied at checkout by a team member, for in-store purchases.
To reuse a discount code, first archive the original deal, then create a new deal using the same code. Each discount code can only be used for one deal at a time.
Clients are able to add multiple discount codes when booking or purchasing online, but only the best offer will apply. You can combine multiple eligible deals at checkout in-store.
You can find archived deals in your Deals list. Select the filter icon and choose Archived to view them.