Create Promotions
Learn how to attract new clients and reward loyal ones by creating custom discount codes.
In this article
About Promotions
Promotions help you encourage bookings and sales by offering custom discount codes clients can redeem online or in-store. Choose the discount, when the code is active, and what it applies to. For example, you can create a 20% off discount on selected services during a seasonal promotion when clients use the code SUMMER20.
You can then share the Discount code with clients, for example in Blast campaign, who can redeem the offer by entering the discount code at online checkout. You can also apply discounts manually in-store directly to an appointment or at checkout.
Create a Promotion
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From the main menu on the left of your screen, go to Marketing.
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Select Deals and click on the Add button in the top right to create a discount code.
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Choose Promotion from the options, then click Continue.
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Customize the Promotion by adding the following details, then click Continue:
- Name: Enter the Promotion's name as an internal reference for you and your team. Description: Add an optional description (not visible to clients).
- Discount value: Enter a discount value and choose whether it’s a percentage or fixed amount by selecting the options on the right. Discount code: Create a code for clients to use to redeem the discount online.
- Start and end dates: Set how long the promotion is valid for by selecting a start and end date. For an ongoing discount, set the end date as Never.
- Enable Promotion at Point of Sale: Allow the Promotion to be available for your team to apply at checkout.
- Apply Promotions to: Click Edit next to services, products and memberships to choose which items you want a Promotion to apply to. Tick the checkbox next to Enable for gift cards to allow gift cards to be discounted in-store using the Promotion.
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Limit the number of times a Promotion can be used by choosing your criteria, then click Continue:
- Limit to one use per client.
- Limit total number of uses: Add the maximum number of uses for a discount code.
Set a minimum purchase amount: Add a minimum spend requirement for the discount to be valid.
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Choose which team members can be booked with the Promotion, then click Create to launch your promotion.
Your Promotion is now Active and available in your Deals list ready to share with clients. For example, by sending a blast campaign. Clients can redeem the discount code online and your team can apply it at checkout.
FAQs
Promotion discount codes can only be applied to gift cards or memberships when applied at checkout by a team member, for in-store purchases. Discount codes cannot be applied to gift cards and memberships by clients during online booking.
Each discount code is unique to one Promotion. To reuse a code, archive the original Promotion first so that the code can be made available to use on a different Promotion.
Clients can apply one discount code when booking online. However, you can stack multiple Deals, including Promotions, in-store at checkout.
You can view your archived deals by opening your Deals list and using the filter icon to show Archived deals.
Yes, team members with View and manage Deals permission can create and manage any deal.
Yes, you will be given the option to choose which locations the Deal is eligible at when setting it up.