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Create Last-minute offers

Learn how to fill empty slots in your calendar with automatic discounts on appointments booked at short notice.

In this article

  • About Last-minute offers
  • Create a Last-minute offer

About Last-minute offers

Last-minute offers help you fill gaps in your calendar by offering automatic discounts on appointments booked shortly before they start. For example, offer 15% off selected services when clients book within an hour of the appointment start time to fill an empty slot.

Customize the discount, set how close to the appointment time clients must book, and select which services and team members the offer applies to. Clients automatically see the discounted price when booking online within your selected window.

Create a Last-minute offer

  1. From the main menu on the left of your screen, go to Marketing.

  2. Select Deals from the left menu panel.

  3. Click Add in the top-right corner to create a new deal.

  4. Select Last-minute offer from the options.

  5. Customize your Last-minute offer by adding the following details, then click Continue in the top-right corner:

    1. Deal name: Enter a name for your Last-minute offer as an internal reference for you and your team.
    2. Description: Add an optional description that isn't visible to clients.
    3. Discount value: Enter a discount value and select either a percentage or fixed amount.
    4. Availability: Choose when your offer starts and set an end date, or select Ongoing for no end date.
    5. Deal applies to: Click Customize to select which services are eligible for the offer.
    6. Advanced options: Choose where the discount can be used at Calendar and point of sale, online bookings and purchases, or both. Online bookings and purchases are enabled by default.

  6. Set the appointment availability for your Last-minute offer using the following options, then click on the Continue button:

    1. Before appointment time: Set how close to the appointment start time clients must book to receive the discount.
    2. Scheduling limits: Choose to restrict the discount to appointments booked for specific dates, days of the week or times of day.
    3. Team members: Click Edit to select which team members can be booked with the offer.

  7. Choose how and where your Last-minute offer can be used by setting the following restrictions:

    1. Locations: Click Edit to select which business locations the offer applies to.
    2. Limit uses per client: Set the maximum number of times each client can redeem the offer.
    3. Limit total number of uses across all clients: Set the maximum number of times the offer can be redeemed across all clients.
    4. Restrict to eligible client segments: Select which client groups are eligible for the offer.
    5. Set minimum sale value: Enter the minimum sale or appointment value required for the offer to apply.

  8. Click Create deal in the top-right to launch your Last-minute offer.

  1. From the main menu at the bottom of your screen, tap More (grid icon) and open Marketing.

  2. Select Deals, under Promotion.

  3. Tap on the Add button in the top-right corner to create a new deal.

  4. Select Last-minute offer from the options.

  5. Customize your Last-minute offer by adding the following details, then click Continue in the top-right corner:

    1. Deal name: Enter a name for your Last-minute offer as an internal reference for you and your team.
    2. Description: Add an optional description that isn't visible to clients.
    3. Discount value: Enter a discount value and select either a percentage or fixed amount.
    4. Availability: Choose when your offer starts and set an end date, or select Ongoing for no end date.
    5. Deal applies to: Tap Customize to select which services are eligible for the offer.
    6. Advanced options: Choose where the discount can be used at Calendar and point sale, online bookings and purchases, or both. Online bookings and purchases are enabled by default.

  6. Set the appointment availability for your Last-minute offer using the following options, then click on the Continue button:

    1. Before appointment time: Set how close to the appointment start time clients must book to receive the discount.
    2. Scheduling limits: Choose to restrict the discount to appointments booked for specific dates, days of the week or times of day.
    3. Team members: Tap Edit to select which team members can be booked with the offer.

  7. Choose how and where your Last-minute offer can be used by setting the following restrictions:

    1. Locations: Tap Edit to select which business locations the offer applies to.
    2. Limit uses per client: Set the maximum number of times each client can redeem the offer.
    3. Limit total number of uses across all clients: Set the maximum number of times the offer can be redeemed across all clients.
    4. Restrict to eligible client segments: Select which client groups are eligible for the offer.
    5. Set minimum sale value: Enter the minimum sale or appointment value required for the offer to apply.

  8. Tap on the Create deal button to launch your Last-minute offer.

Your Last-minute offer is now Active in your Deals list. Clients booking eligible appointments within your selected window automatically see the discounted price online.

Deals

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Deals

Deals overview

Create targeted offers, fill more appointments, and adjust prices to match demand, all from one place in Fresha.

Create Discount codes

Attract and retain clients by creating custom Promotions with flexible discount codes.

Create Last-minute offers

Fill empty slots by creating time-sensitive appointment discounts.

Create Flash sales

Drive sales and boost revenue by setting up flash sales that apply discounts instantly online.

Update Deals

Manage your deals to keep them relevant as your business goals change.

Review Deal performance

Access deal overviews and performance metrics to improve promotions.

Enable Smart pricing

Set up Smart pricing to automatically increase and decrease during busy or quiet periods.

Edit and clear Smart pricing

Edit Smart pricing settings, pause or clear pricing rules, and more.

Review Smart pricing performance

Track your smart pricing impact, access performance insights, and make data-driven adjustments.

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