Where can I add directions to my salon?

You can add directions to each location under location and billing details notes to help your clients find you easily when booking an appointment online.

What’s the difference between the Location display name and the Internal location name?

The Location display name is the public name that clients see in notifications, the online booking flow, and receipts. The Internal location name is an optional name only your team can see. It’s displayed in your calendar and reports to help your team identify locations internally.

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Create business locations

Learn how to create business locations, so you can easily organise schedules, reports, and product sales for each location.

How locations work

Each location that you create in Fresha represents a physical place where your business operates. If your business has multiple locations, you can set each one up separately so that schedules, team members, services, reports, and product sales are managed independently for each location.

You can create and manage all your locations in one place, giving you full control over how your business operates.

Create a location

The name and address of a location will be visible to clients on their receipts and when booking online, so they need to be kept up-to-date.

From the main menu on the left of your screen, go to Settings.
Click on the Business setup category to access your business details.
In the left menu panel, select Locations to view your locations, and click on the Add button in the top right of your screen to create a new one.
Next, enter your location details, including:
1. Location display name: this will be public to your clients and discoverable on the Fresha marketplace.
2. Internal location name: this will be visible only to your team and is not displayed to clients. You can use this label to help your team members identify each location easily (for example, Headquarters, Warehouse and so on).
3. Location contact number: this will be be displayed in the event that clients attempt to cancel outside of their cancelation window.
4. Location email address: this will be used for any location-specific notifications sent to you and your team.
Click Next step in the top right of your screen to proceed to the next step.
Next, select your main and secondary business type from the available options. Click Next step in the top right of your screen to proceed to the next step.
In the next step, enter the location address and billing details. These will appear on sale receipts for clients.
1. If the location does not have a physical address, such as for mobile or online services, select the option provided.
Click Next step in the top right of your screen to proceed to the next step.
Next, confirm the location's Opening hours by checking the boxes next to each open day, using the dropdowns to add the hours, and clicking the plus button to create closed periods during the day.
Click Save in the top right of your screen to save your location.
Once created, your new location will display under your Locations.

To create a location within your account:

Open Workspace settings, select Business setup then Locations.
Tap Add (+) and fill in the Basic information about your location, including the name, contact number, and email address.
Select your main and secondary business type from the available options.
Enter the location address and billing details. These will appear on sale receipts for clients.
Set Opening hours by checking the boxes next to each open day, using the dropdowns to add the hours, and tapping the plus button to create closed periods during the day.
Tap Save.

Once your location is added, you'll be able to assign team members, allocate the location to services, and set up a marketplace profile.

FAQs

How locations work