Manage your personal account
Learn how to manage your personal account settings, including language, notifications and appearance so your account works best for you.
In this article
What are personal notifications?
Personal notifications are business-related updates delivered through the bell icon in your workspace. You can customize these alerts to stay focused on what matters most to your business.
By downloading the Fresha mobile app and enabling notifications for Fresha Business, you can also receive these updates directly on your phone.
Manage your personal notifications
Your notification preferences are personal to you. Each team member sets their own, and they cover activity across every part of Fresha, including appointments, sales, reviews, inventory, business insights, messaging, and AI Concierge.
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From the toolbar on the top right of your screen, click Notifications (bell icon) to open your notification centre.
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Click Actions (three dots) and select Notification settings to open the Notification preferences page.
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If you manage more than one location, use the Locations dropdown to choose which locations you want to receive notifications for.
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For Appointments, in the Notify me about dropdown, choose between:
- Only my appointments
- Activity concerning all team members
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For each category use the toggle on the right to turn that category's notifications on or off. For each of these options, you can choose:
- Email: Sent to your account email address.
- Push: Sent to your phone as a push notification, even when Fresha is closed.
- In-app: Shown in your notification drawer inside Fresha.
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A dash (—) means that channel isn't offered for that notification type.
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Where a row has an Edit link, like Tips, you can customize the notification behaviour, such as selecting whose tips you would like to be notified about or which appointment status changes should trigger a notification.
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Once you have reviewed all your notifications, click Save in the top right to apply your changes.
You can also manage your notification settings from your Personal Profile by clicking the Profile icon at the top of your screen, selecting My profile and then Workspaces. Click Actions and then Manage to view the workspace you would like to make changes to.
Choose a personal language
Choose the language you want to see in your account without changing your workspace's default language. Changing the language in your profile will only affect how you see your account and the workspace you belong to.
- From the toolbar in the top right of your screen, click on your Profile icon.
- Select the language option displayed at the bottom of the menu.
- In the pop-up, click on your preferred language.
Your account will immediately update to display in the language selected. Notifications and emails you receive from Fresha will also be displayed in your chosen language.
Manage your workspace appearance
Customize your workspace appearance by choosing a light, dark, or system theme to give your day-to-day operations a fresh, sleek look.
- From the toolbar in the top right of your screen, click the Profile icon and select Personal settings.

- Under Account settings, click on Appearance to update your workspace theme.

- Choose from three appearance options:
- Light: The default theme with a white background for full brightness in your workspace.

- Dark: A dark background for a sleek, low-light experience.

- System: Automatically matches your device’s display settings. For example, if your computer is set to dark mode, Fresha will display in dark mode as well.

- Light: The default theme with a white background for full brightness in your workspace.
- Click any option to apply it to your workspace immediately.
You can switch back to the default appearance at any time by selecting Light in the Appearance tab of your Personal settings.
FAQs
No, each team member must manage their own notifications individually through their personal account settings.
Currently, appointment notifications for team members are sent by email only. Text message notifications are designed for clients, such as appointment reminders and updates.
You can manage which team members receive booking notification emails by updating your Online booking settings under Notifications.
Your business summary emails are sent at 8:00 a.m. in your local timezone. This delivery time is set automatically to give you a consistent overview.
Any appearance setting you choose in your Personal settings applies only to your own workspace view. Each team member has full control over their own appearance preferences.