Update your business details
Learn how to update your business information and manage external links to increase your visibility on Fresha's marketplace and Google.
In this article
Update your business name
Your business name will be displayed on your online booking profile, sales receipts and any messages sent to clients.
- Open Workspace settings, select Business setup then Business details.
- Click Edit under Business info.
- Enter your Business name under Business info.
- Click Save.
Check your country and currency setting
The country and currency for your business are selected during your account setup when joining Fresha, and cannot be changed through the workspace settings.
To check your country and currency:
- Open Workspace settings, select Business setup then Business details.
- View the country and currency set up for your business under Business info.
If the country and currency are set incorrectly, you’ll need to create a new account following the steps below:
- Export clients and products from your current account so that these can be transferred over to your new account.
- Un-list your online profile from Fresha’s marketplace.
- Delete your account.
- Create a new account, select the correct country and currency when initially signing up.
Set tax calculations
Make sure you have an understanding of how taxes should be applied in your country. Taxes can be automatically calculated based on your preferences for sales and reporting prices.
- Open Workspace settings, select Business setup then Business details.
- Click Edit under Business info.
- Go to Tax calculation and pick one of the following options for how taxes are applied to prices in sales and reporting:
- Retail prices exclude tax:
Tax is not included in the displayed retail price. Instead, it's calculated and added on top of the listed price at the point of sale. - Retail prices include tax:
The retail price displayed already includes tax. The tax portion is automatically calculated and indicated as part of the total price, making it clear what portion of the payment is going towards taxes.
- Retail prices exclude tax:
- Click Save.
Once you’ve set up tax calculations, you can add the tax rates for your business.
Every country and state has its own requirements for recording taxes, remember to check that your taxes are being applied correctly for your country before issuing receipts.
For example, in the United States, taxes are typically added on top of the sales price (tax exclusive). In many other countries, taxes are included in the sales price (tax inclusive).
Update your workspace language settings
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From the main menu on the left of your screen, select Settings.
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Select Business setup, then click Edit under Business Info.
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Under Language settings, click Edit to set a language for:
Team default language: Choose the language for your workspace. If you or your team members haven’t set a language in their personal account, the language you select in your workspace settings will be the default shown to them.
Client default language: Choose the language. This is the language all clients will receive automated messages and marketing in, unless they have selected their own language in their personal account.
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In the top right, click Save to apply your changes.
Clients and team members can update their language preference in their personal account, which will override your default settings for them.
Update your external links
Add your company website and social media links for sharing with clients.
- Open Workspace settings, select Business setup then Business details.
- Click Edit under Business info.
- Go to External links and enter the following details:
- Facebook:
Enter the profile URL for your business on Facebook. For example, www.facebook.com/yourbusiness. - Instagram:
Enter the profile URL for your business on Instagram. For example, www.instagram.com/yourbusiness. - X (Twitter):
Enter the profile URL for your business on X (Twitter). For example, www.x.com/yourbusiness. - Website:
Enter the website URL for your business. For example, www.yourbusiness.com
- Facebook:
- Click Save.
FAQs
No, accounts cannot be merged. If you're listed on Fresha’s marketplace, unlist your profile and transfer the necessary data to one of the accounts before deleting the other.
Fresha is designed to facilitate one country and currency type for each account. This is determined at the time of your account creation and cannot be changed after. If you have moved to a different location or need to change the currency, you'll need to create a new Fresha account with the correct country and its associated currency. Remember to export and transfer your client list and products from the old account to the new one.
You’ll need to be the current account owner to update your business details. This grants you full permissions, including the authority to change contact information.
Yes. You and your team members can choose a language for their own personal account. The language set in your personal account will override the default language used for the workspace for yourself only.
Clients can also override your workspace language settings through their personal account to receive communications in their preferred language.
Changing your workspace's default language doesn't automatically update the language displayed for team members or clients within their personal account. The default language is used for anyone who hasn’t set their own language preference in their profile.
If an existing team member or client has set their own personal language in their profile, they'll continue to see their account in that language, regardless of the workspace default.
