When switching to Fresha, what can I import from my previous software?

When moving your business to Fresha, you can import your client list and product list into your account directly through the platform. If you have existing client gift cards or upfront payments (deposits), please contact our team. We review these on a case-by-case basis depending on your business and current software.

Can I belong to more than one workspace?

You can create and join multiple workspaces using the same Fresha email address. All workspaces linked to your account will appear in your Workspaces tab, and you can switch between them at any time.

Create a new workspace

Learn how to create a workspace from your personal account, helping you efficiently handle your business operations, appointments, and client interactions.

Create a workspace

From the toolbar in the top right of your screen, click the Profile icon and select Personal settings.
In the left panel, click on Workspaces, to view your workspaces.
Click on Add to add a new workspace.
Choose to create a new Fresha business account.
1. If you choose to join an existing business on Fresha, you'll be prompted to search for the business name and send a request to the owner. You can also include an optional note with your request.
Under Business name, enter the business name you will display to your clients, and click on the Continue button in the top right to proceed to the next step.
From the options choose your primary service type and up to three more related services. Click on the Continue button in the top right to proceed to the next step.
Select the option that best reflects the size of your team, you can update this at any time after setting up. Click on the Continue button in the top right to proceed to the next step.
Confirm where your business operates, choosing one of the following:
1. Clients come to me at a physical location: You have a physical salon that clients visit for treatements.
2. I visit myclients as a mobile operator: You visit clients at their home address to perform their treatments.
3. I provide virtual services online: You perform your treatments online, via telephone or virually with no salon and no travel to clients.
Once selected, click on the Continue button in the top right to proceed to the next step.
In the next steps, you can optionally select which software you were using prior to Fresha, and select how you heard about Fresha.
To complete your account creation, click on the Done button in the top right of your screen.
You'll see a confirmation screen showing you that your workspace is set up, click on the Done button to access your new workspace.

If you have joined more than one workspace, you can switch between each workspace, allowing you to manage your schedule and clients across different businesses without logging out, or using a separate email address.

Adding your team size helps us set up your calendar.

FAQs

Create a new workspace

Learn how to create a workspace from your personal account, helping you efficiently handle your business operations, appointments, and client interactions.

Create a workspace

From the toolbar in the top right of your screen, click the Profile icon and select Personal settings.
In the left panel, click on Workspaces, to view your workspaces.
Click on Add to add a new workspace.
Choose to create a new Fresha business account.
1. If you choose to join an existing business on Fresha, you'll be prompted to search for the business name and send a request to the owner. You can also include an optional note with your request.
Under Business name, enter the business name you will display to your clients, and click on the Continue button in the top right to proceed to the next step.
From the options choose your primary service type and up to three more related services. Click on the Continue button in the top right to proceed to the next step.
Select the option that best reflects the size of your team, you can update this at any time after setting up. Click on the Continue button in the top right to proceed to the next step.
Confirm where your business operates, choosing one of the following:
1. Clients come to me at a physical location: You have a physical salon that clients visit for treatements.
2. I visit myclients as a mobile operator: You visit clients at their home address to perform their treatments.
3. I provide virtual services online: You perform your treatments online, via telephone or virually with no salon and no travel to clients.
Once selected, click on the Continue button in the top right to proceed to the next step.
In the next steps, you can optionally select which software you were using prior to Fresha, and select how you heard about Fresha.
To complete your account creation, click on the Done button in the top right of your screen.
You'll see a confirmation screen showing you that your workspace is set up, click on the Done button to access your new workspace.

Adding your team size helps us set up your calendar.

FAQs

Create a new workspace

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Create a workspace

When switching to Fresha, what can I import from my previous software?

Can I belong to more than one workspace?

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