Apply a discount at checkout
Learn how to add discounts to a sale before processing a payment.
How discounts at checkout work
Discounts can be applied automatically to items in your cart using Deals, or added manually at checkout to individual items or the total cart value.
They can be set as a fixed amount or a percentage, depending on how you choose to apply them. Once a discount is added, the cart total updates automatically, with taxes and service charges recalculated to reflect the discounted amount.
Apply a cart discount
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Open an existing appointment from your calendar.
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In the right panel of the appointment view, click on the Checkout button at the bottom.
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Click on Quick actions (three dots) at the bottom of the right panel, then select Add cart discount.
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In the pop-up, enter the discount amount you want to apply and use the toggle to specify the value as a fixed rate or a percentage of the total cart value. Click on the Add button to apply the discount.
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Once applied, the cart discount appears in the right panel. To make changes, select Cart discount in the right panel to edit or remove the discount.
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In the left panel of the payment view, select a payment method from the options.
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Click on the Pay now button at the bottom to complete the sale.
Once the payment is processed, a sale receipt is created, which you can share with the client by email or print. Discounts can be reviewed in detail using the Discount summary report.
If items in the cart are already discounted, the additional cart discount will be applied on top of the already reduced price of those items.
Apply an item discount
- Open an existing appointment from your calendar.
- In the right panel of the appointment view, click on the Checkout button at the bottom.
- In the left panel, select the item you want to discount.
- In the pop-up, you can adjust the item’s price using the options below, then click Add to apply the discount:
- Under Price, enter the new item value to override the original price.
- Under Discounts, tick the checkbox next to a Deal you’ve set up to apply that discount to the item.
- Once applied, the item discount appears in the right panel. To make changes, select the item to edit or remove the discount.
- In the left panel of the payment view, select a payment method from the options.
- Click on the Pay now button at the bottom to complete the sale.
Once the payment is processed, a sale receipt is created, which you can share with the client by email or print. Discounts can be reviewed in detail using the Discount summary report.
FAQs
If you remove an item from the cart, the discount will still apply to the updated total. Percentage discounts automatically recalculate based on the new cart value. Fixed-amount discounts remain applied unless the updated total is too low, in which case the discount will be removed.
The impact of cart discounts on team member commissions depends on how commissions are set up. When configuring team member commissions, you can choose whether commissions are calculated before discounts are applied or after discounts are deducted.