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Messaging
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Messaging

Manage client conversations and team collaboration in one place, with built-in messaging designed to keep your business connected.

    • Client Connect
    • Team Connect

Client Connect

How clients send you messages

Discover how clients reach out, respond, and stay connected with your business through Client Connect.

How clients send you messages

Discover how clients reach out, respond, and stay connected with your business through Client Connect.

Explore your client messages inbox

Manage your inbox so you can easily find messages from your clients and respond.

Explore your client messages inbox

Manage your inbox so you can easily find messages from your clients and respond.

Message clients using Client Connect

Chat with clients directly in Fresha. Answer questions, confirm details, and follow up after a visit, all from one inbox.

Message clients using Client Connect

Chat with clients directly in Fresha. Answer questions, confirm details, and follow up after a visit, all from one inbox.

Manage Client Connect settings

Turn on Client Connect, manage notification preferences and who can access messages.

Manage Client Connect settings

Turn on Client Connect, manage notification preferences and who can access messages.

Set up your public contact form

Capture website enquiries into your Client Connect inbox with a public contact form.

Set up your public contact form

Capture website enquiries into your Client Connect inbox with a public contact form.

Team Connect

Team Connect overview

Give your team a dedicated space to message, collaborate, and stay in touch, all without leaving Fresha.

Team Connect overview

Give your team a dedicated space to message, collaborate, and stay in touch, all without leaving Fresha.

Send messages and collaborate in Team Connect

Chat with your team directly in Fresha. Send direct messages, share files, and follow conversations in threads, all from one inbox.

Send messages and collaborate in Team Connect

Chat with your team directly in Fresha. Send direct messages, share files, and follow conversations in threads, all from one inbox.

Manage Team Connect settings

Activate Team Connect, set default channels, and manage team member access.

Manage Team Connect settings

Activate Team Connect, set default channels, and manage team member access.

Create team channels in Team Connect

Create team channels, add team members, and organize your team conversations into dedicated spaces.

Create team channels in Team Connect

Create team channels, add team members, and organize your team conversations into dedicated spaces.

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