Collect payments using client stored cards
In this guide, you’ll learn how to use stored cards to securely charge clients without requesting their payment details each time.
- How using a client’s stored card works
- Collect a payment for a same-day appointment
- Collect a payment at checkout
How using a client’s stored card works
When clients add a card to their Fresha account or confirm a booking with an upfront payment, the details are securely saved. Upfront payments are the simplest way to collect and store card details automatically, while also helping secure your bookings.
Once stored, the card can be used to complete sales at checkout without re-entering details. Clients remain in full control and can update or remove cards from their account at any time.
Collect a payment for a same-day appointment
If the client has a saved card, it appears in the appointment view when completing out a same-day appointment, allowing you to charge it immediately.
- Open an existing appointment from your Calendar.
- In the right panel of the appointment view, click on the Pay now button at the bottom to immediately charge the client’s saved card.
When the payment is processed, the appointment is marked as completed in your Calendar, Appointment list, and the client’s profile. A sale record is created, which you can share with the client by email or print.
Collect a payment at checkout
You can collect payments using client stored cards when completing an appointment or sale.
After building your cart and making any adjustments, you’re ready to take a payment using the client's saved card.
- In the right panel of the cart view, click on the Continue to payment button at the bottom.
- In the left panel, under the client's payment methods, select their saved card.
- Click on the Pay now button at the bottom of the right panel to process the client's payment and complete the sale.
When the payment is processed, a sale receipt is created, which you can share with the client by email or print.
FAQs
Clients can update their stored card details in their Fresha marketplace Wallet under Cards. Once updated, the new details are automatically reflected in your workspace.
Clients can only store one card at a time in their account. If they add a new card, it replaces the previous one.
Standard payment processing fees apply to every transaction made with a client-stored card. You can view all fees on our pricing page.
If a stored card is declined, a notification appears in the checkout view. You can then ask the client to provide an alternative payment method to complete the payment.