Enable optional full prepayments
Learn how to give clients the option to pay for their full appointment at the time of booking.
How optional full prepayments work
When a client books online, they'll see an additional option to pay their full appointment amount upfront, ideal for those booking ahead or purchasing an appointment as a gift.
This works alongside your existing payment policy, and clients can choose to pay in full or continue with your standard payment policy requirements.
Enable optional full prepayments
- From the main menu on the left of your screen, go to Settings.
- Click on the Payments category to manage your payment policy.
- Enable the toggle to give clients the option to pay in full before their full appointment.
Once enabled, your clients will have the option to pay for their full appointment in advance. To disable this option, follow the same steps.
FAQs
Clients who pay for their appointment in full at the time of booking can request a refund of their full prepayment at any time before the appointment starts. If your payment policy includes a deposit, the deposit amount may not be refundable, depending on your policy.
Optional full prepayments are separate from your payment policy. Deposits or card capture requirements are applied to all qualifying bookings, while paying in full is optional and works independently from your payment policy.
Optional full prepayments are automatically applied at checkout when the client has paid in full. Any remaining balance, such as for additional services, can be collected at checkout.
Optional full prepayments work independently from your payment policy and can be enabled without a deposit or card capture policy in place.