New year, new features to take your business to the next level 🚀

Here’s a sneak peek at some major new features coming to you in 2025. The team at Fresha are hard at work on exciting new updates with many launches happening in the first few months of the new year.

✨ Engage your clients ✨

Advanced client loyalty features

Retain clients by letting them earn points and rewards. Set different tiers as your clients level up, driving them to spend more and unlock exclusive benefits. You can also reward clients for referring friends to your business. And everything is fully integrated into Fresha - so you can keep track of how your loyalty program drives real results.

WhatsApp client notifications and blast messages

Soon you’ll be able to send client reminders, thank yous and more on WhatsApp in addition to text and email. You can also reach your clients over WhatsApp with custom blast messages.

Two-way client chat messaging

Let clients reply directly to you through Text, Email and through the Fresha app with our upcoming chat feature.

Advanced client profiles, including body charts

Keep track of detailed client info with SOAP notes, body charts, photos and documents, including hundreds of ready to use templates.

Improved marketing functionality 

Marketing is getting an advanced upgrade with a new advanced builder for custom automation campaigns, additional client segmentation capabilities, and new options for creating deals and promotions.

💸 Make money work for you 💸 

Manage self-employed independents

Soon your self-employed providers can get paid instantly from clients. Just let Fresha automatically split payments to the right team members. Watch this space as we add more tools to simplify the ways you work with independents.

Run your whole team’s payroll through Fresha

Soon you can use Fresha to manage your entire payroll for all your staff, including employee taxes and deductions. Saving you the hassle of using multiple external tools to manage your team’s payroll.

Expense tracking, bank accounts and payment cards

Soon you can cover all your daily business banking needs within Fresha. With features to track business expenses, issue debit cards to your team, and pay bills by direct debit and scheduled transfers. All in one place.

Let clients pay in instalments with invoices

Soon clients can pay you in flexible instalments with our new invoices feature. You’ll also be able to send customisable quotes so clients can approve prices and payment terms before booking.

Updates to memberships and packages

We’re excited to enhance our memberships and packages features by introducing advanced options, giving you greater flexibility to set them up exactly the way you need.

Collect tips in more ways

Soon you’ll be able to accept tips via QR code, let clients tip before they visit and if they like, increase their tip after their appointment.

Track your team and location targets

Enhance your business performance by setting, monitoring and managing targets for your locations and teams.

🗓️ Run your day smartly 🗓️ 

Advanced service menus with add-on items

Let your clients easily pick additional items when booking an appointment. You can group add-ons by type, like drinks, nail colours and extras. It’ll be the best way to make sure your clients are booking exactly what they want.

Improved processing times and block times

Soon we’ll launch a new, much more flexible way to easily manage processing time and blocked times before, during and after appointments.

Upgraded calendar capabilities 

We’re completely refreshing our calendar with a new monthly view, agenda list view, custom appointment statuses, and filter options to make managing your schedule a breeze.

Queuing for walk-in clients

Let your clients join a virtual queue as they arrive to your store. It'll also be a great way to capture client contact information from your walk-ins.

Improved rooms and resources management

We're expanding the capability of calendar resources with new features to set resource availability hours, capacity limits and more.

Virtual and mobile appointments

We're adding support for mobile providers who travel to their clients. Additionally we're launching new capabilities for those who provide their services via phone call and video appointments.

Scheduled class bookings

All new features to easily manage class schedules, client capacities and bookings. With everything needed for those who provide services to many clients at once.

Exciting updates are on the horizon. Over 2025, we’ll be rolling out these features and many more to enhance your experience. We’re committed to creating the best platform possible, and your feedback is invaluable to us. Let us know what new options you’d love to see on Fresha - we’re here to bring your ideas to life.