Archive and delete team members from your workspace
In this guide, you’ll learn how to restrict a team member’s access to your workspace by archiving or deleting their profile to prevent new appointment bookings.
How archiving or deleting team members works
If a team member is stepping away, temporarily or permanently, you can either archive or delete their profile based on your needs.
- To archive a team member, first edit their access by removing upcoming shifts and setting their permission level to No access. Then, cancel or reassign any future appointments. Archiving removes them from your calendar and schedule but keeps their history and allows for future reactivation.
- To delete a team member, you must first archive and then delete their profile. This permanently removes their workspace access while preserving your business reviews, their past sales and appointment data in your reports.
Archive team members
- From the main menu on the left of your screen, go to Team.
- Select Team members from the left menu panel.
- Select the team member to open their profile.
- In the team member view, click on the Actions button in the left panel and select Archive.
- Click on the Archive button in the pop-up to confirm.
Once a team member is archived, their access is removed but their profile can be restored anytime. You’ll be prompted to cancel or reassign any upcoming appointments before archiving.
Unarchive team members
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From the main menu on the left of your screen, go to Team.
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Select Team members from the left menu panel.
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Above the list of team members, click on the Filter icon in the toolbar to view archived profiles.
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In the filters view, select Archived under Status, and then click the Apply button at the bottom.
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From the list of archived team members, click on Actions next to the team member and select Unarchive from the panel.
Once a team member is unarchived, they’ll receive an email invite and their profile will reactivate. To make them bookable online, update their profile settings and add scheduled shifts.
Permanently delete team members
- From the main menu on the left of your screen, go to Team.
- Select Team members from the left menu panel.
- Above the list of team members, click on the Filter icon in the toolbar to view archived profiles.
- In the filters view, under Status select Archived, and then click the Apply button.
- From the list of archived team members, click on Actions next to the team member and select Permanently delete from the panel.
- Click on the Delete button in the pop-up to confirm.
Once a team member’s profile is permanently deleted, their access is removed, but their past sales, appointments, and reviews remain in your reports.
FAQs
- Delete the team member's scheduled shifts
- Disable Online booking in their team member profile
- Update their Permission level to No access
Team members need to be archived individually. This ensures that all future appointments and data are managed correctly.
Yes, your Fresha plan price is based on the number of bookable team members. When you disable calendar bookings for a team member, archive or delete them, they'll be removed from your monthly price. Changes to your plan take effect in your next billing period. This change happens automatically, you do not need to make any manual changes to your Fresha plan settings.
Once a team member has been permanently deleted, this data cannot be restored. You must re-create the team member by adding a new profile for them.
If you don’t want to archive or permanently delete a team member but need to limit their access and availability, you can place them in a suspended state. To create this, you can do the following:
You can later archive their profile or restore their workspace access if needed.