- Help center
- Knowledge base
- Calendar
Reschedule appointments
Reschedule appointments
Enjoy appointment changes made easy for flexible calendar management. Learn how to move appointments around your calendar, changing the date, time, or duration.
Getting started
To use the rescheduling and rebooking features, make sure you have access to:
- Your calendar.
- The appointment details you wish to modify or move to a future date.
Changing the date and time
You can reschedule the date and time of an appointment in the following ways.
Reschedule using the calendar
To reschedule using the calendar:
- Open the Calendar.
- Select and hold the appointment you wish to change.
- Drag and drop the appointment to the new date and time.
Reschedule through appointment actions
To reschedule using via appointment actions:
- Open the Calendar.
- Select the appointment you want to change.
- Click on Quick actions (the three dots) and select Reschedule.
- On the calendar, pick the new date and time.
- In the pop-up, mark the checkbox if you wish to notify your client of the change.
- Click Update to save the changes.
Reschedule through the appointment
To change the appointment date:
- Open the Calendar.
- Select the appointment you want to change.
- Click on the date, select a new one from the dropdown, and Save.
- In the pop-up, check the box if you wish to notify your client of the change.
- Select Update.
To change the service time within an appointment:
- Open the Calendar.
- Select the appointment you want to change.
- Click on the service time you want to edit.
- Under Start time, choose a new time from the dropdown.
- Click Apply and Save.
Try assigning the appointment to a different team member if the original one is unavailable. This can be a handy solution for maintaining client appointments without cancellations.
Changing the duration
Change duration using the calendar
To change the duration using the calendar:
- Open the Calendar.
- Select the appointment you want to change.
- Drag the bottom edge of the appointment block to modify its duration.
Change duration through the appointment
To change the duration through the appointment:
- Open the Calendar.
- Select the appointment you want to change.
- Choose the service you'd like to edit.
- Adjust the Duration using the drop-down menu.
- Click Apply and Save.
FAQS
How can I inform my client about the rescheduled appointment?
Can I reschedule multiple appointments at once?
Is it possible to change the appointment type while rescheduling?
What should I do if I can't find the appointment I need to reschedule?
Can I undo a rescheduling action?