How do I reinstate a no-show appointment?

To reinstate a no-show appointment, open the appointment, click on the three dots and select Undo no-show.

How do I track client no-shows?

To accurately track client cancellations and no-shows, you’ll need to make sure you’re updating the status of every appointment in your calendar. To track client cancellations: Open Sales and select Appointments. Click on Month to date to select a time period. Filter by status to No-show. Use the search bar to find a specific reference or client. Once you’ve applied your filters, click on Export to export your data as a PDF, Excel, or CSV.

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Mark appointments as no-show

Mark appointments as no-show

Mark appointments as a no-show when clients cannot attend for clear tracking and appointment management. Learn how to mark as appointments as no-show.

Getting started

Only account owners and team members with permission can mark appointments as a no-show. If you are a team member we recommend:

Reaching out to the workspace owner to request permission for Appointments.

Marking a no-show

If the client did not attend the appointment, you can mark their appointment as a no-show.

To mark an appointment as a no-show:

Open the Calendar.
Select a past appointment.
Click on the Quick actions (the three dots) and select No-show. Or, click on the appointment status to change it to No-show.
Check the box if you want to notify the client about the no-show.
Click Set as no-show.

You can also mark an appointment as a no-show by changing the status in the top right-hand corner.

FAQs

- How do I reinstate a no-show appointment?
- How do I track client no-shows?

Mark appointments as no-show

Getting started

Marking a no-show

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