Void receipts

Void receipts

Keep your financial records accurate by voiding incorrect sales to avoid revenue discrepancies. Learn how to void sales when needed.

Getting started

To void sales, you will need to have the right permissions enabled. If you are a team member we recommend:

Reaching out to the account owner to request permission for Invoices and void invoices.

Voiding a sale

Card payments sales made through Fresha cannot be voided.

Desktop
Mobile

To void a sale:

Open Sales.
Find the sale using the search bar or filters.
Click on the Sale # number to open it.
Select the three dots next to Rebook.
Click Void sale.
Select Void sale to reconfirm.

To void a sale:

Open Sales, and then select the Sales tab.
Find the sale by using the search bar or filters.
Tap on the Sale # to open the invoice.
Select the three dots in the top right corner next to Rebook.
Select Void sale.
Tap Void sale to confirm.

FAQs

- What happens to products when the sale is voided?
- Can a voided sale be restored?

Was this guide helpful?

Up next

Add and manage payment types

Simplify the checkout process by offering clients multiple payment options.

Set up and manage taxes

Automatically calculate and manage tax contributions for your business with Fresha.

Set up and manage service charges

Simplify checkout by setting up service charges to cover additional costs automatically.

Related articles

Refund a sale

Easily correct payment errors or offer compensation by refunding sales directly.

Edit sales receipt

Ensure accurate record-keeping and correct any errors by editing sales receipts.

Email and print receipts

Enhance your business operations by efficiently emailing and printing invoices and receipts.