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Void receipts
Void receipts
Keep your financial records accurate by voiding incorrect sales to avoid revenue discrepancies. Learn how to void sales when needed.
Getting started
To void sales, you will need to have the right permissions enabled. If you are a team member we recommend:
- Reaching out to the account owner to request permission for Invoices and void invoices.
Voiding a sale
Card payments sales made through Fresha cannot be voided.
To void a sale:
- Open Sales.
- Find the sale using the search bar or filters.
- Click on the Sale # number to open it.
- Select the three dots next to Rebook.
- Click Void sale.
- Select Void sale to reconfirm.
FAQs
Voiding an invoice restocks products into inventory, and deletes associated payments.
No, once an invoice has been voided, it cannot be restored but you can still track it in your Sales reports.