AI Concierge overview
Your AI Concierge is your always-on assistant, replying to every client, helping fill your calendar, and reducing the time you spend on admin. It handles multiple conversations at once, so you never miss a booking, even outside of your business hours.
In this article
Your AI Concierge can:
Book appointments, handle client requests, and answer questions in real time, so clients aren't waiting for a reply.
Understand your business by securely connecting to your client list, calendar, and workspace, so responses stay relevant, accurate and up to date.
Reflect your style with a fully customizable voice and personality, so every interaction feels consistent with your business.
Try out your AI Concierge with a free trial
Always on, always booking
No matter when a client calls, your AI Concierge is ready to answer and help straight away, even when multiple calls come in at once. It books or reschedules appointments directly in your calendar, keeping everything up to date automatically so there's no need for any back-and-forth.
Your AI Concierge draws from your business details, so there's no training required for your services, pricing, or cancellation and no-show policies. By securely connecting to your workspace, it uses your service list, availability, and pricing to answer client questions and take bookings with confidence.
It also handles common client questions like how parking works, whether you're pet friendly, or what clients should expect on arrival - keeping responses consistent, accurate, and helpful without your team needing to step in.
Fits your style and business
You decide how your AI Concierge sounds to your clients, so every interaction feels like a natural extension of your business.
Create a great experience for clients on every call by giving your AI Concierge a name and a custom greeting. Choose a natural-sounding voice with options for accents and tone that feels right for your business.
Choose how calls are accepted
Your AI Concierge works with your existing number, or you can get a new dedicated one. When callers need to reach your team directly for personal calls, it hands the call over at the right time. You set when you're available, and outside those hours your AI Concierge takes a message so you can follow up when it suits you.
