AI receptionist overview
Never miss a booking with your AI receptionist, designed to answer every client call for you. It can schedule appointments, answer questions, take messages, and handle multiple calls at once. Save time, stay available for clients 24/7, and focus on what matters most and whilst leaving the admin work to your AI receptionist.
In this article
Books appointments, handles client requests and answers questions in real time.
Understands your business by securely connecting to your client list, calendar and Fresha account.
Has a fully customizable voice and personality to match your brand.
Try out your AI receptionist with a free trial
Always on, always booking
Your AI receptionist answers every call instantly, any time of day, and can handle multiple calls at once. It understands your clients and can book or reschedule appointments directly in your calendar, keeping your schedule automatically up to date.
It also handles common client questions, so your team doesn’t have to. Using a knowledge base created by you, it can respond to common questions. For example, parking, pricing, and what to expect.
Built around your brand
You decide how your AI receptionist sounds to your clients. Give it a name, choose a natural sounding voice, and customize the accent and greeting to reflect your brand. Deliver a seamless, high quality experience in every client interaction.
Set the rules for every call
Get a dedicated AI receptionist number, or keep your existing business number and forward calls so clients can continue reaching you the same way.
If a client asks to speak to you directly, you can choose the number to transfer calls to and set when you’re available to receive them. Outside of these hours, your AI receptionist will take a message, so you can follow up later.