Ultimate Guide: 2025 Software for Pet Grooming Businesses

Running a successful pet grooming business in 2025 requires more than skilled grooming and a love for your furry friends. To stay competitive, you need to embrace modern technology that helps you simplify operations, attract clients, and increase your revenue. The right pet grooming software will help you manage appointments, track clients (and their pets), process payments and market your services, all in one place. 

Fresha’s guide will walk you through everything you need to know about 2025’s pet grooming business software, including essential features, benefits, selection tips and emerging trends. 

What is Pet Grooming Software?

Pet grooming software is an all-in-one management platform designed for grooming salons, mobile groomers and pet care businesses. It combines appointment scheduling, client and pet records, point-of-sale (POS), reminders and marketing tools in one easy-to-use system.

Why Your Pet Grooming Business Needs Professional Software in 2025

Pet owners today expect fast, convenient and reliable service. Relying on paper diaries or outdated systems often leads to mistakes, slower workflows, and therefore, unhappy clients. Modern grooming software brings efficiency, professionalism and peace of mind.

Here’s how it helps: 

• Accept Online Bookings 24/7: 
  Give your clients the freedom to book appointments anytime of the day, without needing to pick up the phone.
• Automate Reminders: 
  Cut down on costly no-shows with automated SMS and email reminders that keep appointments as priority.
• Store Client and Pet Information: 
  Maintain detailed profiles with pet photos, breed info, allergies, grooming preferences and full visit history.
• Simplify Payments: 
  Mitigate payment limitations by accepting card, contactless and digital payments with ease, plus manage tips and gift cards effortlessly.
• Track Inventory: 
  Stay stocked up with real-time product tracking, from shampoos to shears. Get alerts when supplies run low.
• Run Reports: 
  Instantly access insights into revenue, popular services, staff performance and booking trends.
• Engage Clients: 
  Strengthen loyalty with newsletters, promotions and rewards that keep your brand front-of-mind.

Must-Have Features in 2025 Pet Grooming Software

When choosing the best platform, make sure it includes these essential capabilities:

Online Booking and Scheduling

• Customizable booking pages
that reflect your brand and services. 
• Real-time availability
to streamline appointments and avoid double-booking. 
• Support for repeat bookings and package deals, perfect for loyal clients. 
• Mobile-friendly booking flows
so clients can book on the go with ease.

Client & Pet Profiles

• Centralized database with pet photos
and owner contact info. 
• Medical history, vaccinations and grooming preferences
stored in one place. 
• Service notes and past appointments
for more personalized care.

Automated Communication

• Instant appointment confirmations
to reassure clients. 
• Reminders and follow-ups
sent automatically to reduce no-shows. 
• Personal touches like birthday greetings and exclusive offers, keeping your clients engaged.

Integrated Point-of-Sale (POS)

• Flexible payment options, including credit card, PayWave and digital wallet payments.
• Seamless tipping and gratuity management at checkout. 
• Support for gift cards and prepaid packages
for added revenue.

Inventory Management

• Product tracking and low-stock alerts
to stay ahead. 
• Barcode scanning for retail items
to speed up and optimize retail sales over the counter.
• Vendor management
to streamline restocking.

Staff Management

• Smart appointment allocation based on the groomer’s availability. 
• Commission tracking
to reward top performers.
• Built-in time clock and shift scheduling
to manage shifts efficiently.

Reporting and Analytics

• Revenue insights broken down by service, team member or and/or time frame.
• No-show and cancellation tracking to improve scheduling. 
• Sales performance and profitability metrics
that help you plan ahead.

Marketing Tools

• Email and SMS campaigns
to drive repeat business. 
• Loyalty programs and referral tracking
to boost retention and loyalty. 
• Automated client re-engagement to bring back lapsed customers.

Top Benefits of Using Pet Grooming Software

Switching to an advanced platform delivers clear advantages:

• Save Time
  Automate routine tasks like scheduling and reminders so you can focus on grooming. 
• Increase Revenue
  Fill more appointment slots, upsell services and drive retail sales with targeted marketing. 
• Improve Client Experience
  Offer seamless booking, fast checkouts and personalized service every time. 
• Boost Retention: 
  Keep clients coming back with loyalty perks, timely follow-ups and thoughtful touches. 
• Reduce Errors 
  Minimize mix-ups and missed details with accurate, digital records. 
• Stay Organized
  Manage bookings, payments, staff and inventory, all from one central hub.

2025 Trends in Pet Grooming Software

The grooming industry is evolving rapidly. Here are the latest trends shaping software in 2025:

• Mobile Apps 
  Clients and staff now expect dedicated apps for booking and business management. 
• Contactless Payments
  Tap-to-pay is now the norm, offering a faster, more efficient checkout experience. 
• AI-Powered Scheduling
  Smart systems predict the best appointment times to optimize your calendar, taking the guesswork out of scheduling for you. 
• Automated Marketing
  Software now sends tailored campaigns based on real-time client behavior. 
• Enhanced Data Security
  Stronger encryption and compliance measures protect pet health records and personal data.

How to Choose the Best Pet Grooming Software

Follow these tips to find the right fit for your business needs:

• Ease of Use
  A clean, intuitive interface means quicker adoption and fewer headaches for you and your team. 
• Customization
  Adapt the system to fit your services, workflows and branding. 
• Scalability
  Pick a platform that can grow with your business, whether you expand locations or your services. 
• Support and Training
  Responsive customer service and helpful training resources are key to long-term success.
• Security
  Make sure the software offers secure, encrypted storage and is compliant with data protection standards.

Frequently Asked Questions (FAQs)

What is the best pet grooming software in 2025?
Platforms like Fresha are among the top choices for grooming businesses, combining online booking, payments, marketing and reporting in one easy-to-use system.

How much does pet grooming software cost?
Most providers offer monthly subscriptions or transaction-based pricing. Pricing varies depending on features and business size.

Can I manage multiple locations or mobile grooming units?
Yes, many leading platforms support multiple locations and mobile setups, helping you stay connected on the move.

Will it help reduce no-shows?
Absolutely. Automated reminders via SMS and email significantly cut down on missed appointments.

Is my client and pet data secure?
Professional software uses encryption and secure storage to protect sensitive data.

Ready to Take Your Pet Grooming Business to the Next Level?

Upgrading your software is the fastest way to streamline operations, delight clients and grow your business. Whether you run a busy grooming salon or a mobile service, the right platform will give you the tools you need to succeed in 2025 and beyond.

Explore solutions like Fresha to see how modern pet grooming software can transform your workflow.