Ultimate Guide: 2025 Software for Pet Grooming Businesses

Running a successful pet grooming business in 2025 requires more than skilled grooming and a love for your furry friends. These days, pet owners expect convenience, reliability, and personalization. To stay competitive, pet groomers need to embrace advanced technology that simplifies operations, attracts clients, and drives revenue. 

The right pet grooming software helps you manage appointments, track clients and their pets, process payments, run marketing campaigns, and gain insights, all from one central platform. Fresha, the number one beauty and wellness booking platform in the world, offers an all-in-one solution specifically designed for grooming salons and mobile services.

In this guide, we’ll cover everything you need to know about 2025’s pet grooming business software.

What is Pet Grooming Software?

Pet grooming software is an all-in-one management platform built for grooming salons, mobile groomers, and pet care businesses. It combines:

• Appointment scheduling and calendar management
• Client and pet records
• Point-of-sale (POS) functionality
• Automated reminders
• Marketing and loyalty tools

All in an intuitive, easy-to-use system.

Why Your Pet Grooming Business Needs Professional Software in 2025

Relying on paper diaries, spreadsheets, or outdated systems is risky. Errors, double bookings, and missed appointments lead to unhappy clients and lost revenue, so embracing modern grooming software means embracing efficiency, professionalism, and peace of mind.

Here’s how it helps: 

• Accept Online Bookings 24/7: 
  Give your clients the freedom to book appointments any time of the day, without needing to pick up the phone.
• Automate Reminders: 
  Cut down on costly no-shows with automated SMS and email reminders that keep appointments as a priority.
• Store Client and Pet Information: 
  Maintain detailed profiles with pet photos, breed info, allergies, grooming preferences and full visit history.
• Simplify Payments: 
  Mitigate payment limitations by accepting card, contactless and digital payments with ease, plus manage tips and gift cards effortlessly.
• Track Inventory: 
  Stay stocked up with real-time product tracking, from shampoos to shears. Get alerts when supplies run low.
• Run Reports: 
  Instantly access insights into revenue, popular services, staff performance and booking trends.
• Engage Clients: 
  Strengthen loyalty with newsletters, promotions and rewards that keep your brand front-of-mind.

Must-Have Features in 2025 Pet Grooming Software

When choosing the best platform, make sure it includes these essential capabilities:

Online Booking and Scheduling

• Customizable booking pages
that reflect your brand and services. 
• Real-time availability
to streamline appointments and avoid double-booking. 
• Support for repeat bookings and package deals, perfect for loyal clients. 
• Mobile-friendly booking flows
so clients can book on the go with ease.

Client & Pet Profiles

• Centralized database with pet photos
and owner contact info. 
• Medical history, vaccinations and grooming preferences
stored in one place. 
• Service notes and past appointments
for more personalized care.

Automated Communication

• Instant appointment confirmations
to reassure clients. 
• Reminders and follow-ups
are sent automatically to reduce no-shows. 
• Personal touches like birthday greetings and exclusive offers, keeping your clients engaged.

Integrated Point-of-Sale (POS)

• Flexible payment options, including credit card, PayWave and digital wallet payments.
• Seamless tipping and gratuity management at checkout. 
• Support for gift cards and prepaid packages
for added revenue.

Inventory Management

• Product tracking and low-stock alerts
to stay ahead. 
• Barcode scanning for retail items
to speed up and optimize retail sales over the counter.
• Vendor management
to streamline restocking.

Staff Management

• Smart appointment allocation based on the groomer’s availability. 
• Commission tracking
to reward top performers.
• Built-in time clock and shift scheduling
to manage shifts efficiently.

Reporting and Analytics

• Revenue insights broken down by service, team member, and/or time frame.
• No-show and cancellation tracking to improve scheduling. 
• Sales performance and profitability metrics
that help you plan ahead.

Marketing Tools

• Email and SMS campaigns
to drive repeat business. 
• Loyalty programs and referral tracking
to boost retention and loyalty. 
• Automated client re-engagement to bring back lapsed customers.

Top Benefits of Using Pet Grooming Software

Switching to an advanced platform delivers clear advantages:

• Save Time
  Automate routine tasks like scheduling and reminders so you can focus on grooming. 
• Increase Revenue
  Fill more appointment slots, upsell services and drive retail sales with targeted marketing. 
• Improve Client Experience
  Offer seamless booking, fast checkouts and personalized service every time. 
• Boost Retention: 
  Keep clients coming back with loyalty perks, timely follow-ups and thoughtful touches. 
• Reduce Errors 
  Minimize mix-ups and missed details with accurate, digital records. 
• Stay Organized
  Manage bookings, payments, staff and inventory, all from one central hub.

2025 Trends in Pet Grooming Software

The grooming industry is rapidly evolving. Here are the latest trends shaping software in 2025:

• Mobile Apps
  Clients and staff now expect dedicated apps for booking and business management. 
• Contactless Payments
  Tap-to-pay is now the norm, offering a faster, more efficient checkout experience. 
• AI-Powered Scheduling
  Smart systems predict the best appointment times to optimize your calendar, taking the guesswork out of scheduling for you. 
• Automated Marketing
  Software now sends tailored campaigns based on real-time client behaviour. 
• Enhanced Data Security
  Stronger encryption and compliance measures protect pet health records and personal data. 
• Integrated Reviews
  Collect, display, and respond to client feedback in one dashboard.
• Sustainability Tracking
  Monitor inventory and reduce waste with eco-conscious tools.

How to Choose the Best Pet Grooming Software

Follow these tips to find the right fit for your business needs:

• Ease of Use
  Choose software with a clean, intuitive interface that makes day-to-day tasks simple, so your team can adopt it quickly and spend more time focusing on clients rather than learning a complicated system.
• Customization
  Look for a platform that allows you to tailor services, pricing, scheduling, and branding so the system reflects your unique workflows and offers a seamless client experience.
• Scalability
  Select software that can grow alongside your business, whether you add new team members, expand to multiple locations, or introduce additional grooming services.
• Support and Training
  Opt for a provider with responsive customer support and robust training resources, so your team always has guidance when onboarding, troubleshooting, or exploring new features.
• Security
  Choose software with strong encryption

Why Choose Fresha Software for Your Pet Grooming Business?

Fresha isn’t just another scheduling tool; it’s the world’s number one beauty and wellness booking platform, trusted by grooming businesses worldwide. As a leader in pet grooming software, Fresha is designed to simplify operations and elevate client care, giving you everything you need to succeed in one easy-to-use system.

Here’s why groomers choose Fresha in 2025:

• Effortless Client Experience
  Give pet owners the freedom to book appointments anytime, anywhere, with a booking flow that feels fast and intuitive.
• All-in-One Management
  From appointment scheduling and pet profiles to payments, inventory, and staff coordination, Fresha keeps your entire business organized in one place.
• Smart Automation
  Reduce no-shows with automated reminders, streamline communication with confirmations and follow-ups, and keep detailed client and pet histories up to date.
• Marketing That Works
  Stay connected with your clients through built-in tools for promotions, loyalty programs, and re-engagement campaigns that strengthen long-term relationships.
• Actionable Insights
  Access real-time reports on bookings, services, and performance to make confident decisions that drive growth.
• Global Trust and Reliability
  With millions of users worldwide, Fresha is a proven partner for businesses that want dependable software and a platform that evolves with industry trends.

By choosing Fresha, you’re equipping your pet grooming business with technology designed to help you stay organized, delight clients, and grow with confidence.

Frequently Asked Questions (FAQs)

1. What is the best pet grooming software in 2025?
   Platforms like Fresha, the number one beauty and wellness booking platform in the world, combine booking, payments, marketing, and reporting in one system.  
2. How much does pet grooming software cost?
   Most providers offer monthly subscriptions or transaction-based pricing. Costs vary depending on features and business size.  
3. Can I manage multiple locations or mobile grooming units?
   Yes, leading platforms support multi-location and mobile setups, keeping your team and clients connected.  
4. Will it help reduce no-shows?
   Absolutely. Automated SMS and email reminders significantly cut missed appointments.  
5. Is my client's and pet's data secure?
   Professional software uses encryption and secure storage to protect sensitive information.  
6. Can I manage staff schedules and commissions?
   Yes, most platforms include staff management tools to handle shifts, availability, and performance tracking.  
7. Can I run marketing campaigns from the software?
   Yes, advanced platforms let you send targeted SMS, email promotions, and loyalty campaigns directly from the system.  
8. Does it integrate with payments and POS systems?
   Yes, most grooming software integrates with credit cards, contactless, and digital wallets, making checkout seamless.  
9. Can pet grooming software help me upsell products?
   Yes, automated recommendations and package deals encourage add-ons and retail purchases.  
10. Does it work on mobile devices and tablets?
    Most platforms offer full mobile compatibility for both staff and clients.

Conclusion

Ready to Take Your Pet Grooming Business to the Next Level?

Upgrading your software is the fastest way to streamline operations, provide clients with a seamless experience, and grow your revenue. Whether you operate a busy grooming salon or a mobile service, platforms like Fresha provide the tools you need to succeed in 2025 and beyond.

Explore solutions like Fresha to see how modern pet grooming software can transform your workflow and client experience.