How to run a fully booked pet grooming business with Fresha

Managing a pet grooming business is about more than making pets look their best — it's about delivering reliable care, building trust with pet owners, and keeping your calendar full without the stress. Fresha gives groomers the tools they need to streamline scheduling, reduce no-shows, and fill every available slot with ease.

Here's how you can stay fully booked and fully focused on your furry clients.

Let pet parents book anytime, anywhere

Today's pet owners expect convenience:

• Enable 24/7 online booking through your profile or social media
• Display real-time availability for different services
• Allow selection of specific groomers or appointment types

This creates a seamless booking experience that fits their busy lives.

Reduce no-shows with automated reminders

Minimise missed appointments with smart notifications:

• Send SMS or email reminders before each booking
• Include details like drop-off time and prep instructions
• Allow clients to reschedule easily if needed

Fewer no-shows means more efficient days.

Rebook clients while they're still on-site

Turn every grooming session into a recurring visit:

• Prompt rebookings right after appointments
• Recommend ideal timing for the next visit based on pet breed or service
• Follow up with automated messages for reminders

This keeps your schedule consistent and predictable.

Manage your team and resources effortlessly

Keep operations smooth with flexible staff scheduling:

• Assign team members to specific services or pets
• Track performance and calendars in one place
• Avoid overlap and ensure even workload distribution

Everything stays organised — even when you're fully booked.

Fill gaps and cancellations with promotions

Keep your calendar full with last-minute offers:

• Target existing clients with email or SMS promotions
• Highlight available time slots or featured services
• Encourage bookings during quiet periods

It's the perfect way to maximise revenue without extra effort.

Let your booking system work as hard as you do

You focus on caring for pets — Fresha handles the rest. With smart tools built for busy grooming businesses, you'll always have a clear schedule, happy clients, and a thriving salon.

Get booked, stay booked, and grow your pet grooming business with Fresha.