Vagaro is a broad salon, spa, and fitness management platform that covers nearly every feature imaginable: booking, POS, memberships, payroll, marketing, and even branded client apps. While it isn’t purpose-built for barbershops, its flexibility allows it to support hybrid businesses that mix grooming with facials, skincare, or retail.
But while Vagaro packs in features across salon, spa, and fitness industries, the complexity and layered add-ons can overwhelm barbers. Compared to Fresha’s streamlined, barber-focused workflows, Vagaro often feels bloated for shops that just need clean, efficient tools.
What Vagaro Offers Barbers
Vagaro provides a wide range of tools that cover booking, payments, retail, and add-on features for more complex operations.
- Configurable Booking & Calendar Management
Vagaro’s drag-and-drop calendar supports combined services, time-based add-ons, and resources like chairs or rooms. Clients can self-book through a website, app, or social media, and features like recurring appointments, waitlists, and notes are built in.
- POS & Inventory Management
The POS includes barcode scanning, custom discounts, tax rules, and full inventory tracking. For barbershops with a strong retail focus, like hair products or apparel, Vagaro’s retail management tools stand out.
- Memberships, Packages & Gift Cards
Barbers can sell prepaid service bundles, tiered memberships with usage tracking, and both physical and digital gift cards. These tools help create recurring revenue streams and add flexibility to client offerings.
- Advanced Operations & Marketing Add-ons
Optional modules cover payroll tracking, tip pooling, branded apps, and automated marketing campaigns. While powerful for larger operations, these extras can feel excessive or overwhelming for smaller barbershops without dedicated admin staff.
Ease of Use:
Vagaro’s interface is functional but dense. Setup can take time due to the sheer number of configuration options, and the dashboards are designed for multi-service environments, which may overwhelm smaller barbershops. Reports and data tracking are detailed, but less intuitive than more barber-specific platforms.
Customer Support:
Vagaro provides support via phone, email, and a knowledge base, plus live chat during business hours. Webinars and training resources are available, though accessibility can vary outside North America. Response times are generally solid, but 24/7 support is not standard.