I wish I had been told that the face was a different facility, I would have liked it. Millicent is very professional, the ambience was very soothing and relaxing. I will definitely be going back.

1. maj 2026

Wunderful massage, highly recommended

1. jul. 2026

The steam and Jacuzzi were clean and prepared well in advance. Could do well with a TV at the relaxation room.

8. aug. 2026

I had a very nice massage and stamp treatment by Stella and enjoyed the steam room and sauna too. Very much needed after a long flight, nice spot and very relaxing.

8. jun. 2025

17. aug. 2026

20. aug. 2026

Great service

21. aug. 2026

The facial was absolutely amazing! I feel so relaxed, and my skin already looks and feels so much better. Thank you so much, Tina, for such a wonderful facial experience. Your hands are truly magical you made me feel completely pampered and refreshed. I can’t stop admiring how healthy and glowing my skin looks. I highly recommend your services to anyone looking for a relaxing and professional facial. Thank you again, and I can’t wait for my next appointment! 💖✨

28. jul. 2026

Really amazing. Left feeling so relaxed and refreshed

28. jul. 2026

She's very professional and paid attention to details during the treatment. I would recommend her for anyone that wants to have a great spa experience with Infinity spa

11. jul. 2026

Wonderfully relaxing with helpful, friendly, and skilled staff members. I will happily return!

11. aug. 2024

14. aug. 2026

16. aug. 2026

Fantastic and very relaxing

16. apr. 2026

17. aug. 2026

I loved the hammam body scrubbing Very good services and I had a great time Very relaxing

20. jun. 2026

I’m from Nairobi but once I land in Mombasa I must visit this spa Millicent gave me the best of the best services may God bless your hands 🙏

27. apr. 2026

Nayomi, thank you so much for the amazing pedicure! It was absolutely perfect, and my feet feel so soft and refreshed. The massage was incredible so relaxing and exactly what I needed. You were so gentle, attentive, and professional throughout the treatment. Thank you for making the whole experience so enjoyable. I truly appreciate your wonderful service, and I can’t wait to come back again! 💖✨

28. jul. 2026

The staff were welcoming and received me with a smile and greeted me by my name. Mr Walter was very pleasant and offered me help with my questions on hair care. After finishing my hair appointment he walked me to the reception desk while carrying some of my stuff. I was impressed by this action of escorting me to the reception despite ‘the fact that there was a client waiting to be attended to. As a client this is what we like, to be treated well from the start to the end. In addition the staff are well informed on matters relating to the Spa. I will definitely be back with this kind of servic

9. maj 2026

Wonderful and relaxing

12. okt. 2025

Sarafina does so well with my hair,great customer service as well

12. aug. 2026

Had the best experience ever... I've never done Massage before I had some back & shoulder pain. I chose body scrub with had massage I've never felt so relaxed for the first time I slept like a baby. Thank you so much Millicent ♥️.

14. sep. 2025

15. aug. 2026

Excellent service from Nyawira

17. aug. 2026

Relaxing . Awesome experience

19. jul. 2026

20. aug. 2026

Positive Therapist (Stella) was absolutely fantastic. Very professional and courteous. Xenacia are lucky to have her as a member of staff. Negative Payment paybill given by the receptionist at the Spa resulted in me making payment to a different vendor company. This was an inconvenience for me since now I have to follow up with the other company/vendor to get my money back. My recommendation to Mgmt: have the paybill and account number displayed on the wall to avoid receptionist reading the details from a notebook.

24. dec. 2023

Very good. Spa is clen and quiet. Therapist was professional and I enjoyed the treatment. I would suggest mild, coloured lights to improve the ambience of the spa.

3. mar. 2024

3. aug. 2026

My daughter didn't cry and the plaiting was beautiful...its a kids friendly place..will definitely visit again.

12. aug. 2026