Change ownership of your workspace

To transfer ownership to someone outside of Fresha: 

1. Open your personal account (as a workspace owner) using your registered email address and password.
2. Manage any upcoming appointments by either cancelling them or reassigning them to other team members.
3. Update the following information with the new owner's details:
   1. Billing details 
   2. Payment method
   3. Bank account information 
   4. Personal wallet
4. Tap on your profile icon in the top right corner, and select Settings.
5.  Replace your name, mobile number, and email address with the new owner's information.
6. Save the changes and log out of the account.

The new owner will receive an email to set up their password, and once they log in, the account will be under their ownership.

To transfer ownership to an existing team member:

1. Open your personal account (as a workspace owner) using your registered email address and password.
2. Manage any upcoming appointments by either cancelling them or reassigning them to other team members.
3. Update the following information with the new owner's details:
   1. Billing details 
   2. Payment method
   3. Bank account information 
   4. Personal wallet
4. Use our contact form to submit an Ownership change request by tapping the profile icon in the top right corner.
5. Tap Help & contact, then scroll down and select the Contact us button.
6. Please provide the following information:
   1. The current account owner's name and email address.
   2. The new account owner's name and email address.
   3. A request from the new owner, sent to Fresha support, accepting the account transfer.

Once we receive your request, we'll assist you in transferring the account to the new owner.