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How tips work for clients
Once tipping options and values are set up for your business, clients can choose to leave a tip for team members as part of their payment. Tips can be added at the point of sale, on a card terminal, or online.
How clients leave a tip at point of sale
With tipping enabled at the point of sale, tip options are presented to clients before payment is completed. This applies when checking out appointments, products, memberships, or gift cards, allowing clients to select a tip amount as part of the payment flow before choosing a payment method.
How clients add a tip after leaving a review
The Thank you for visiting automated message gives clients the option to leave a review after their appointment. As part of this experience, clients can also choose to add a tip directly from their Fresha account, providing a simple way to follow up after their visit.
How clients leave a tip card terminal
Tip prompts displayed on a card terminal screen allow clients to add a tip directly during in-person payments. Presenting tip options on the payment screen makes tipping more visible and can increase the likelihood of a tip being added. .
