HomeKnowledge baseFresha academy
Organizing your reports
Back
  1. Knowledge base•
  2. Reports and Insights•
  3. Organizing your reports

Organizing your reports

In this guide, you’ll learn how to streamline your reporting process by organizing reports into folders and favorites, making it quicker to find, manage, and share.

In this article

  • Create and manage reports and folders
  • Manage reports

Create and manage reports and folders

Organize your custom reports by grouping them into folders. You can name folders, add descriptions, and share them with specific team members.

To create and manage report folders, you need to upgrade to Insights.

Manage reports

Manage your standard and custom reports by adding them to favorites, duplicating reports to create new versions, and deleting reports you no longer need.

Favorite a report

Once a report is added to your Favorites tab, you can quickly access it, making it easier to find your most frequently used reports.

  1. From the main menu on the left of your screen, go to Reports.
  2. Use the search bar at the top to enter the name or description of the report.Group 402.jpg
  3. Next to the report, click on the star icon to add it to your Favorites tab. The star will turn gold once it’s added.Group 403.jpg
  4. To remove it from your favorites, click on the star again to change it back to an outline.Group 404.jpg
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Tap on All reports and use the search bar at the top to enter the name or description of the report.
  3. Next to the report, tap on the star icon to add it to your Favorites tab. The star will turn gold once it’s added. To remove it from your favorites, tap on the star again to change it back to an outline.

You can also mark a report as a favourite directly from within the report.

Delete a report

You can only delete custom reports which have been created by you, all pre-defined reports will remain within your dashboards and categories.

  1. Open a custom report from Reports.
  2. Click on the Options button in the top right of your screen, and then select Delete to permanently delete the report.Group 428.jpg
  3. In the pop-up, click on the Delete button to save your changes.Group 429.jpg
  1. Open a custom report from Reports.
  2. From the top right corner of the report, click on Actions (three dots) and then select Delete from the panel to permanently delete the report.
  3. In the pop-up, tap on the Delete button at the bottom of your screen to save your changes.

Once a custom or duplicated report is deleted, it cannot be restored. You’ll need to create a new copy or build a new custom report if needed.

Create a folder

  1. From the main menu on the left of your screen, go to Reports.
  2. In the left menu panel, under Folders, click on Add Folder to create one. Group 405.jpg
  3. In the pop-up, add the folder name and an optional description.Group 406.jpg
  4. Click on the Add button at the bottom of the pop-up to create the folder.
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Under Folders, tap on Add Folder to create one. 
  3. In the pop-up, add the folder name and an optional description.
  4. Tap on the Add button at the bottom of the pop-up to create the folder.

By default, everyone with access to your reports can view report folders, but you can share individual reports with team members at any time.

Add a report to a folder

To add an existing report to a folder, you must copy the original report, the duplicate will then be placed in the folder.

  1. From the main menu on the left of your screen, go to Reports.
  2. In the left menu panel, under Folders, click the folder you want to open.Group 411.jpg
  3. Click on the Add button in the top right of the screen to add a report to the folder.Group 407.jpg
  4. Use the search bar at the top to enter the name or description of the report you want to add, and select the report. Click on the Continue button in the top-right of your screen to proceed.Group 408.jpg
  5. You can enter a new name and description for the report. By default, all duplicates will have "copy" added to the report name so that you can tell them apart from the original.
  6. Click on the Add button in the top right to save your changes.Group 409.jpg
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Under Folders, tap on the folder to open it.
  3. From the top right corner of the folder, tap on Add to add a report to the folder.
  4. Use the search bar at the top to enter the name or description of the report you want to add, and select the report. Tap on the Continue button at the bottom of your screen to proceed.
  5. Enter a new name and description for the report. By default, all duplicates will have "copy" added to the report name, so adding a description can help you tell them apart.
  6. Under Folder, use the dropdown to select a folder to save the report in, or create a new one by entering a folder name. 
  7. Tap on the Add button at the bottom of your screen to save your changes.

Move or duplicate a report to another folder

If you want to share the same report across multiple folders, or move it from one folder to another, you’ll need to duplicate the report again.

  1. Open a report from Reports.
  2. Click on the Options button in the top right of your screen, and then select Duplicate.Group 424.jpg
  3. In the pop-up, enter a new name and description for the report. By default, all duplicates will have "copy" added to the report name, so adding a description can help you tell them apart.Group 427.jpg
  4. Under Folder, use the dropdown to select a folder to save the report in, or create a new one by entering a folder name. If no folder is selected, the report will appear under the Custom section in your reporting. Group 426.jpg
  5. Click on the Duplicate button at the bottom to save your changes.Group 425.jpg
  1. Open a report from Reports.
  2. From the top right corner of the report, tap on Actions (three dots) and select Duplicate from the options panel.
  3. In the pop-up, enter a new name and description for the report. By default, all duplicates will have "copy" added to the report name, so adding a description can help you tell them apart.
  4. Under Folder, use the dropdown to select a folder to save the report in, or create a new one by entering a folder name. If no folder is selected, the report will appear under the Custom section in your reporting. 
  5. Tap on the Duplicate button at the bottom to save your changes.

After moving a report to another folder, you’ll can manually delete the report copy from the original folder, if needed.

Delete a report from a folder

  1. From the main menu on the left of your screen, go to Reports.
  2. In the left menu panel, under Folders, click the folder you want to open and select the report you want to delete.Group 412.jpg
  3. Click on the Options button in the right of your screen, and then select Delete to permanently delete the report.Group 413.jpg
  4. In the pop-up, click on the Delete button to save your changes.Group 414.jpg
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Under Folders, tap on the folder to open it and then select the report you want to delete.
  3. From the top right corner of the report, click on Actions (three dots) and then select Delete from the panel to permanently delete the report.
  4. In the pop-up, tap on the Delete button at the bottom of your screen to save your changes.

Rename a folder

  1. From the main menu on the left of your screen, go to Reports.
  2. In the left menu panel, under Folders, click on the folder to open it.Group 415.jpg
  3. Click on the Options button in the right of your screen, and then select Edit.Group 416.jpg
  4. In the pop-up, update the folder name or description.
  5. Click on the Save button at the bottom of the pop-up to apply the changes to the folder.Group 417.jpg
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Under Folders, tap on the folder to open it.
  3. From the top right corner of the folder, tap on Actions (three dots) and select Edit from the options panel.
  4. In the pop-up, update the folder name or description.
  5. Tap on the Save button at the bottom right corner of the pop-up to apply the changes to the folder.

Rearrange folder order

You can rearrange the way your folders appear in your reports menu.

  1. From the main menu on the left of your screen, go to Reports.
  2. In the left menu panel, under Folders, click on the pencil icon to edit your folder setup.Group 418.jpg
  3. In the Manage folders view, drag and drop them into the correct order.Group 419.jpg
  4. Click on the Save button in the top right to update the folder order.Group 420.jpg
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Under Folders, tap on the pencil icon to edit your folder setup.
  3. In the Manage folders view, drag and drop them into the correct order.
  4. Tap on the Save button at the bottom right of the pop-up to update the folder order.

Delete a folder

  1. From the main menu on the left of your screen, go to Reports.
  2. In the left menu panel, under Folders, click on the folder that you want to permanently delete.Group 421.jpg
  3. Click on the Options button in the top right of your screen, and then select Delete folder.Group 422.jpg
  4. In the pop-up, click Delete to confirm your changes.Group 423.jpg
  1. From the main menu at the bottom of your screen, tap on More and open Reports.
  2. Under Folders, tap on the folder to open it.
  3. From the top right of the folder, tap on Actions (three dots) and select Delete folder from the options panel.
  4. In the pop-up, tap Delete to confirm your changes.

If you delete a folder but leave the reports unchecked for deletion, those reports will automatically be moved to your Custom folder.

FAQs

    • Pricing for all of Fresha's add-ons, including Insights, is available on our pricing page.

      You can grant team members permission to access your reporting, including report folders by enabling Access reporting and Access reporting & insights in your Permission settings.

      Team members that have been enabled to Access reporting & insights in your Permission settings will be able to create custom folders in reporting. You can also inidvidually manage your team member report access.

      Team members that have "Access Reporting" permission is enabled in your permission settings will have access to your Standard reports. You can also inidvidually manage your team member report access.

      Team members that have "Access Reporting & Insights" permission is enabled in your permission settings will have access to both Custom and Standard reports. If disabled, they cannot access newly created custom reports but can still view existing ones. 

      You can also inidvidually manage your team member report access.

      To remove a team member’s access to reports, update their permission settings by unchecking both Access reporting and Access reporting & insights for their permission level. You can also inidvidually manage your team member report access.


Customizing reports


Related articles

Was this guide helpful?

Customizing reports

Upgrade to Insights for premium reports

Enhance your business performance with data driven insights using Fresha’s reporting tools.

Access your Performance insights

Gain a snapshot of your business performance directly from your toolbar, allowing you to make daily business decisions driven by your revenue.

Organizing your reports

Organize and streamline your reports by creating folders and marking favorites for quick access.

Create custom reports

Streamline decision-making with relevant data by creating custom reports that deliver tailored insights for your business.

Manage report access for team members

Ensure that only authorized members have access to specific reports and data.

Related articles

Upgrade to Insights for premium reports

Enhance your business performance with data driven insights using Fresha’s reporting tools.

Review Blast campaign performance

Monitor your blast campaigns by tracking their performance and impact on bookings and sales.

Fresha
Get the app

About Fresha

Careers

Help and support

Blog

Sitemap

For business

For partners

Pricing

Features

Scheduling

Point of sale

Payments

Capital

Marketplace

Support

Status

Legal

Privacy Policy

Terms of service

Terms of use

Find us on social

Facebook
Linkedin
Instagram

© 2026 Fresha.com SV Ltd