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HomeKnowledge baseFresha academy

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  • Knowledge base
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  • Fresha academy
    36

Articles

    Maximize client reviews with Google Rating Boost

    …by Google. According to Google’s Help Centre , clients who…


    Clock in and out of your shifts

    Easily manage your work hours by clocking in and out, tracking breaks, and timesheets.


    Manage your personal account

    Stay informed with Fresha by managing your personal notifications and communication preferences.


    Manage online bookings settings

    Enable online bookings for clients and manage settings, notifications, and closures.


    Delete your personal account

    Walk through the secure steps to delete your personal account.


    Manage your communication balance

    Manage your text message balance to keep client communications flowing.


    Join a workspace

    Join a workspace through your personal account to access shifts and more.


    Set up stock quantity tracking

    Never under or over stock by setting up low stock notifications and reorder quantities.


    Update client details

    …future appointments. Can I manage a client's notification preferences?…


    Update call transferring details for your AI Concierge

    …For example, personal calls from friends and family. When setting…


    Manage your personal wallet transfers

    Manage your personal wallet transfers by tracking transactions and sending money.


    Create and manage blocked time in your calendar

    Block time in your calendar to manage breaks, personal time, or admin tasks.


    Create a new workspace

    Efficiently manage your business by creating a new workspace from your personal account.


    Manage blocked time types

    Manage blocked time types with customized titles, durations, and compensation settings.


    Manage time off for your team

    …add, and manage time off for your team, including holidays…


    Understand your personal wallet

    Stay on top of your earnings with a clear view of your personal wallet activity and balance details.


    Manage your merchant account

    …details up to date and manage your information in Fresha…


    Manage your calendar display settings

    …Calendar zoom : Select Personal calendar settings and slide the scale…


    Manage business wallet transfers

    Manage your finances by transferring funds within your Fresha wallet.


    Set up and manage PIN switching

    Securely manage access to shared devices with PIN switching for authorized access only.

1-20 of 206 results

Videos

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    Explore client profiles

    Explore the full client profile in Fresha and see how all details are stored in one place. From appointment history and sales to notes, documents, forms, and reviews, everything is easy to access and manage. Check out the rest of the videos in this playlist to learn how to add and manage your clients with Fresha.


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    Wrap up: Manage your clients

    Fresha keeps all your client details in one place, making it simple to deliver personalised care and gain a complete view of your business. Check out the rest of the videos in this playlist to learn how to add and manage your clients with Fresha.


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    How to add team members

    In this video, you’ll learn how to add team members and invite them to join you on Fresha. We’ll cover the key details needed to save their profiles, including email addresses and the location they’ll be working at. Explore how to make members bookable on your calendar and choose their level of access based on their roles and responsibilities for easy schedule management.


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    Manage appointments 

    Learn how to manage appointments in Fresha by editing, cancelling, or rescheduling with ease.


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    Manage your clients

    Learn how to view and update client profiles in Fresha. Access profiles from your client list or appointments, use smart labels to spot new clients, no-shows, or loyalty members, and record key details, keeping everything at a glance and accessible. Check out the rest of the videos in this playlist to learn how to add and manage your clients with Fresha.


    Book resources in your calendar

    Manage your team, rooms, and equipment from one calendar to keep your schedule organised and your availability accurate. Here, we'll explore how resources appear in your calendar, how they're assigned to appointments, and how to update them when needed.


    Create resource-only appointments

    Manage resource-only appointments for spaces like steam rooms, wellness facilities, and treatment areas without assigning a team member. Discover how to set resource capacity and availability, and create bookable resource-only services.


    Intro: Manage rooms, equipment and facilities

    Manage rooms, equipment, and facilities with Fresha Resources to keep your availability accurate and appointments running smoothly. In this course, you'll learn how to create and assign resources to services, manage resource bookings in your calendar, and handle resource-only appointments on desktop or mobile.


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    Schedule appointments for groups

    Easily manage group, family, or party bookings all from one easy place using smart scheduling.


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    Intro: Manage your clients

    Discover how Fresha helps you manage all your client details in one place. From profiles to preferences, everything is organized and easy to access, so you can deliver a seamless experience every time. Check out the rest of the videos in this playlist to learn how to add and manage your clients with Fresha.


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    Intro: Schedule appointments

    Discover how effortless it is to schedule and manage appointments in your calendar. Learn how to create, update, and customize single, recurring, and group bookings.


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    Wrap up: Track team working hours

    Track hours, manage wages, and run payroll without the manual work. Everything is automated, accurate, and all in one place.


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    Intro: Get the most from your services

    This course will teach you how to create and manage professional, easy-to-book services that are integrated with your appointments, schedule, team, and resources, including powerful features like managing availability and add-ons.


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    Add extra time to services

    Discover how to use extra time to better manage your team’s availability and scheduling. In this video, we’ll show you how to set up blocked time and processing time so appointments run smoothly while keeping your calendar accurate and flexible.


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    Intro: Master your calendar

    Your calendar is the center of your business, and Fresha gives you the tools to manage it effortlessly. Discover how to stay on top of every appointment and make the most of every available slot. Check out the rest of the videos in this playlist to learn how to master your calendar with Fresha.


    Track and respond to reviews

    Track performance, uncover key trends, and manage every Fresha and Google review from one place. Learn how AI-powered summaries and AI Concierge help you create tailored replies, save time, and strengthen your online reputation.


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    Import your product stock

    Explore how to efficiently import your existing product list into Fresha, helping you save time and ensures your stock is ready to manage from day one.


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    Intro: Track team working hours

    See how timesheets and wages work together in Fresha to power accurate pay runs. In this intro, learn how clocking in, breaks, and hourly pay are all tracked automatically to simplify how you manage your team’s time and pay.


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    Intro: Reward loyal clients

    Take client loyalty to the next level with Fresha and watch your sales skyrocket. Learn to set up points, tiers, and referrals that keep clients coming back, all automated and easy to manage within Fresha.


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    Explore your calendar

    Learn how to take full control of your schedule with Fresha’s flexible, easy-to-use calendar. This video walks you through you how to stay organized, manage appointments, and keep your day running smoothly.

1-20 of 36 results

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