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Check a card terminals API/network
Check a card terminals API/network
Keep everything connected and check your card terminals API/network regularly. Learn how to ensure your network connection is working.
Getting started
You can easily check the API/network on your Fresha card terminal without any preparation or needing access to your business account. The steps to check the API/network vary depending on your card terminal model (S1 or V400m).
Before hacking the API/Network on a card terminal we recommend:
- Having your terminal PIN codes to hand.
Checking the API/network
Check the API/network on a Fresha S1 card terminal
To check the API/Network on a S1 terminal:
- From the main screen, tap on Settings and select Diagnostics.
- Tap on the PSP connection and continue to the next part.
- Tap on Terminal API and continue to the next part.
- Tap on Endpoints and continue to the next part.
Check the API/network on a V400m card terminal
To check the API/Network on a V400m terminal:
- From the main screen on your card terminal, access the Admin menu using the PIN code 5358 followed by the green circle button.
- Go to Network and select Diagnostics.
- Select Terminal API / Network.
FAQs
What should I do if my screen says ‘Network type must be set up in Customer Area’ when trying to connect to the WiFi?
What shall I do if my card terminal says ‘network disconnected’?