Collect deposits
In this guide you'll learnt how to confirm an appointment by collecting a deposit in-store.
Collect a deposit when scheduling a new appointment
- When scheduling an appointment, add a client from the left panel, then select a service from the right panel.
- In the right panel of the appointment view, under Payment policy, select Collect upfront payment now.
- In the pop-up, enter the deposit amount or percentage. Click on the Add button to apply the deposit amount.
- Click on the Save and pay now button at the bottom of the appointment view.
- Select a payment method from the list of available options.
- Click on the Pay now button to process the payment.
Once the deposit is collected, the appointment is confirmed, and the payment is recorded in the client's booking.
FAQs
When deposits are collected in-store, a no-show fee isn’t applied because the client must agree to the fee at the time of booking. To charge no-show fees, send a deposit request so the client pays upfront and accepts the no-show policy.