Fresha Features

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everything you need

Explore all the features you need to run and grow your business

Fresha app showcase - calendar, bookings, payments, and business management features

Планирование

Manage your appointments and bookings with ease

Календарь

A powerful calendar that works on any device. View your team and resources, and quickly find available slots for clients to book

Записи

Create client appointments with built-in forms and upfront payments to secure bookings

Оформить бронирование

Easily check out client appointments by charging their card or other supported payment methods

Услуги

Add and customise services directly on appointments

Ресурсы

Create, allocate, and automatically assign resources to services and appointments

Automated messages

Ensure clients never miss a booking with automated notifications

Список ожидания

Automatically fill last-minute gaps by allowing clients to join a waitlist

Групповые записи

Give clients the flexibility to book appointments with multiple guests

Clients

View important client information such as forms, patch tests, documents, and notes, all directly on the appointment

Анкеты

Add forms to appointments for clients to complete before their appointment date

Payment policy

Reduce cancellations and no-shows with appointment card confirmation and upfront client payments

Управление клиентами

Build lasting relationships with your clients

360° view of clients

A complete CRM to understand clients, personalise every visit, and keep them coming back

Client profiles

Keep track of your clients appointments and details including: allergies, patch tests, forms, notes, and more

Client wallet

View client balances, gift cards, memberships, packages, and saved cards, all in one secure wallet

Smart reminders

Reduce no-shows with automated, customisable reminders sent by SMS, email, or app notifications

Custom forms

Collect important information before appointments with digital forms clients complete in advance

Fresha Marketplace

Get discovered by new clients on the world's largest online marketplace for beauty and wellness

Advanced notes

Store detailed notes, treatment records, and body charts so nothing gets missed between visits

Two-way-communication

Message clients directly, reply to enquiries, and manage all conversations from one inbox

Loyalty program

Reward repeat visits with points, tiers, and incentives that increase retention and lifetime value

Управление командой

Empower your team to deliver their best work

Individual accounts

Give each team member their own login and workspace, so they can work securely from their own device

Custom permissions

Control exactly what each team member can see and do, from selling products to checking out appointments

Scheduled shifts

Plan and manage your team's working hours with flexible, easy-to-update shift scheduling

Custom service pricing

Set personalised service prices and durations per team member for full flexibility

Commissions

Automatically calculate commissions on every sale using flat rates or advanced tiered structures

Timesheets

Track hours worked accurately and simplify wage and pay calculations

Платежные операции

Run payroll with confidence using automated calculations and clear pay-period summaries

Розничная торговля и запасы

Sell products and manage your stock effortlessly

Товары

Expand your sales potential by selling products to clients at checkout

Inventory sync

Keep online and in-store stock levels automatically in sync to avoid overselling

Purchase orders

Create and send purchase orders to suppliers to restock quickly and stay ahead of demand

Online store

Sell your products on your own custom online store, and allow clients to pick how they want their products to be delivered

Click and collect

Let clients buy online and collect in store to drive foot traffic and convenience

Уведомления

Ensure clients never miss a booking with automated notifications

Phone showing appointment confirmation, reminder, and thank you notifications

Client notifications

Keep clients informed with appointment confirmations, reminders, updates, and waitlist alerts so nothing is missed

Team notifications

Notify your team about upcoming appointments, shift changes, and actions they need to take throughout the day

Business notifications

Stay on top of what matters with alerts for reviews, payments, cancellations, and important business updates

Automations

Automatically send reminders, updates, and waitlist alerts, and drive repeat bookings with birthday messages and loyalty rewards

Анкеты

Gather essential details before clients even arrive

Automation

Automatically send forms at the right moment on booking, before an appointment, or after a visit - so you're always prepared without manual follow-ups

Custom logic

Show or hide questions based on client responses, keeping forms relevant, quicker to complete, and easier for clients

Client profiles

All submitted forms are saved directly to client profiles, giving your team instant access to important details whenever they're needed

Digital consent

Collect signatures and consent digitally, securely stored for peace of mind and compliance

Form builder

Create custom digital forms with flexible fields to capture exactly the information you need from clients

Templates

Save time by creating reusable form templates that can be used across clients, services, and locations

Отчеты и аналитика

Track your sales, team, and finances in one place

Business reports

Get a clear view of how your business is performing with actionable reports across key activities

Sales reports

See what's selling, when, and by whom to make informed pricing and promotion decisions

Finance reports

Track revenue, payments, and performance across locations and time periods

Client reports

Understand client retention, visit frequency, and what clients are booking and buying

Team reports

Monitor team performance, occupancy, commissions, and pay summaries in one place

Team targets

Set targets and KPIs to motivate your team and track progress against goals

Аналитика

Additional reports and advanced filters with the ability to customise every detail with the specific data you want to track

Платежи

Take secure payments effortlessly, online and in-store

Fresha payment terminal with tap to pay interface on mobile phone