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As a first time client, I was thoroughly impressed with the service which I received at The Spa Lounge. Due to a scheduling mix-up, the salon actually was not opened today (Whit Monday) despite my making an appointment approximately two weeks ago. My first interaction with Niki was over the phone this morning, when she not only apologized for the error, but actually gave up her morning to meet me at the salon. The care, professionalism and attention to detail exhibited during the appointment was unmatched. This was easily the best Brazilian wax I've ever had! I will definitely be back.

Danielle H.

1 juni 2020

Exceptional Waxing Service – Highly Recommended! I had the pleasure of receiving a waxing service from Keon tonight, and as always, the experience was top-tier. From the moment I walk in Keon's studio, the atmosphere is always warm and welcoming. The service itself was fast, with little to no pain, and the results were flawless! My brows were perfectly shaped, and my underarms were left completely clean, without a single stray hair. I highly recommend Island Glam for anyone looking for professional, high-quality waxing or make-up services!

Zakiya H.

1 apr. 2025

Lovely owner. Great service. I am a tourist over from the UK so was nervous about getting a wax from someone other than my regular one. I walked to the salon from Carlisle Bay but recommend getting a bus or taxi if you don’t like walking. Owner sent directions before apt with detailed instructions. Got a very warm welcome and she even cut my partners hair whilst he waited and put on paw patrol for my daughter. Wax was the exact same as back home. They listened to what my normal service was like and replicated it.

Joanna M.

3 jan. 2025

I’ve been a longtime client for makeup and waxing services. However, I finally took the step and got the microblading service done for my eyebrows. Tarin was so thorough! She explained everything before we got started and answered any questions I had. She made sure I was comfortable throughout the service and honestly (as someone who isn’t the most comfortable with needles) it was pretty painless. My brows are gorgeoussss and I couldn’t be happier!

Ashleigh P.

6 aug. 2025

Thanks, my lashes and eyebrows look great!

Viktoria P.

8 feb. 2026

Absolutely the best wax experience! I was relaxed, very comfortable and Shenice is such a sweet soul who always explains each step she's doing.

Bianca M.

11 juni 2024

Great customer service as usual. This was my first time trying the Brazilian wax process. I was made to feel comfortable and the procedure was not as painful as I anticipated.

Sandra B.

12 nov. 2023

Lash and brows look amazing as usual

Michelle G.

19 nov. 2024

Such a beautiful and warm, cozy space. It was my first time having anything done to my lashes and such a 10/10 experience!! I looove my brows & lashes!!! Plus, Maia’s so gentle and attentive, would definitely recommend anyone to book with her :)

Kaede A.

20 dec. 2025

Patience level is a 10! The precision, care and perfection taken to ensure my brows are on fleek is greatly appreciated. Service is a 1000/10 as I felt comfortable. I love my brows!

strawberry k.

26 apr. 2025

While the procedure was generally less painful than a regular tattoo, there was some mild discomfort/sensation similar to small paper cuts. Shauna was very patient and answered my questions without fail. Would I get your eyebrows microbladed again? YES. It’s definitely worth the investment for me. I love not having to do my brows! I also like that it’s semipermanent so if I want to change my brow shape, I can in a year or so.

Sharon T.

26 mars 2025

I had a great experience! The eyebrow shaping was done perfectly, and the overall atmosphere was so relaxing. The customer service was excellent—friendly and professional. I’m already looking forward to my next appointment!

Camille W.

27 maj 2025

My leg wax was AWESOME!!!!! Akelia is an absolutely wonderful aesthetician. I would recommend that you make some time to pamper yourself and let her by your guide. Can't wait to boom another service.

Georgélène S.

29 mars 2025

Had a brow shaping appointment and it was quick and easy! Loved the experience

Keisha R.

30 aug. 2025

Goodevening I went for a colour and shape. Kim was very patient with me and I got exactly what I asked for. Satisfied customer. Thank you.

I loved the patience and the time that was taken to get to know likes and dislikes, that was refreshing. The spa was beautiful, comfortable and clean i liked that, I even fell asleep during my chin and brow waxing, now who does that during a waxing, that only shows how good Al is that one can sleep while hair is being ripped from ones face. Excellent

Just Brilliant. Great service 👏.

Ashleigh was amazing and I absolutely love my brows!

I enjoyed my wax with Stacy. She was very professional and took her time in ensuring all hairs were removed. 10/10 would definitely recommend.

My experience was great ,I love my eyebrows.

This was my very first wax and I couldn’t have asked for a better experience. She is so kind, patient and knowledgeable. She really took the time to make me feel comfortable, explained everything and made the process way easier and fun. I am so glad I found her and will definitely be coming back. Highly recommend!

Nickel was very professional, friendly, welcoming and most importantly my eyebrows look great! Thank you!

Very relaxing experience and the brows on point

Debbie M.

2 aug. 2025

My brows always look amazing and the experience is always pleasant! The only person I trust to touch my eyebrows!

Gabrielle B.

7 mars 2023

Comfort and relaxing service

Gail S.

8 mars 2026

My eyebrows on fleek!! Loved my experience as usual

Keisha R.

14 jan. 2026

I booked a one-on-one brow lamination class with Shauna to perfect my skill and it was a game changer! Her attention to detail was unmatched! She was incredibly thorough and patient, tailoring the lesson to my specific needs and skill level. She walked me through brow lamination, tint, and styling techniques, and I'm now feeling empowered and proficient in these skills. Whether you're a total beginner or looking to refine your skills, I'd highly recommend Shauna's class. I hated doing brows and now I’m no longer shying away from doing brows 🤭 It literally was the confidence boost I needed.🙌🏽

Kibibi B.

26 jan. 2026

I had the Wax and Tint service at Lash The House Down with Ashanti, and I couldn't be happier! Ashanti was professional and incredibly friendly, making the entire experience relaxing and enjoyable.

Shari B.

29 aug. 2024

This wasn't my first time getting a Brazilian wax but I didn't get it done from island serenity,got it done somewhere else and I didn't had a great experience. But when I tell you Kim talk me through everything and it was quick. Kim and her assistant really made me feel comfortable. Great service and I will definitely be back. And will recommend anyone who is thinking about getting wax but not sure try island serenity you wouldn't be disappointed.

Mya C.

31 juli 2024

This is my 3rd visit and I am impresses each visit. From the moment I stepped in, it felt like Christmas. During the service, the under eye patch treatment and then the face massage were nice touches to my eyebrow wax ( I didnt realise these were included in the service🙈). At the end, I received a special Christmas token. I left feeling light and refreshed. Shenice makes you feel extremely comfortable!